How to Fix “To Play This Video You Need a New Codec” Error?

Whether it's a footage you shot or a video file downloaded from the Internet, I'm pretty sure what bothers and annoys you is supposed to be the error message “To play this video, you need a new codec”. If you're stuck in this dilemma, then the three methods provided in this article will definitely save you from the headache.

Not that tech-savvy? Download this all-purpose video transcoder to solve all format and codec incompatibility issues:

Kevincy | May 7, 2022

“To Play This Video You Need a New Codec” Error? How It Happened?

Well, the error message “To play this video, you need a new codec” typically occurs in Movie & TV on Windows 10/11, when you play a video file encoded in a format that's not supported. Just to take a simple example, you're required to install HEVC Video Extensions, which will cost you $0.99, while playing an HEVC/H.265 video as the video codec isn't natively supported on Windows 10/11.

Fortunately, there are several effective solutions to “To play this video, you need a new codec Windows 10/11” error. Next part, I will compile three simple methods to tackle this seemingly-tricky issue.

Simple Fix to “A Codec is Required to Play This File”

Equipped with 500+ configured presets, HD Video Converter Factory Pro offers a quick and simple solution to any format and codec incompatibility issue.

Solution 1: Transcode Video Encoded in Unsupported Format and Codec

For those who are not that tech-savvy, a simple solution is to change the video codec to a common one compatible with your media player. To this end, a functional yet easy-to-use Windows 10/11 batch video converter - WonderFox HD Video Converter Factory Pro, is the recommended remedy that helps you to transcode videos with ease. With the rich built-in encoders and more than 500 predefined presets, it can virtually solve any format and codec incompatibility issue.

Free downloadFree download the versatile toolkit and jump in how to fix “To play this video, you need a new codec” error easily.

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Step 1. Launch HD Video Converter Factory Pro and open “Converter” option.

Step 2. Drag and drop all video files that prompt “need new codec to play video” error message from your desktop.

Step 3. Click “Format Profile” image on the right side to open a full list of 500+ configured presets. Navigate to “Video” category and select any common format or codec supported by your media player.

Optional. Open “Parameter Settings” window to change video bit rate, encoder, resolution, frame rate, etc. at will.

Step 4. Choose a destination path, press “Run” button to start the conversion and fix “To play this video, you need a new codec” issue.

Solution 2: Install the Missing Video Codec

As the “To play this video, you need a new codec” error is caused by lacking of an appropriate video codec, the direct solution is installing the missing codec on the computer. However, not every people figure out how to check the video codec required to play in the media player. So, you're highly recommended to install a third-party codec pack - K-Lite Codec Pack, containing a wide range of necessary video and audio codecs, which saves you from “To play this video, you need a new codec Windows 10/11”.

Step 1. Visit There are 4 variants available for your choice: Basic, Standard, Full and Mega. The packs include both 32-bit and 64-bit codecs, so they work great on both x86 and x64 variants of Windows. Select any version based on your actual needs.

Step 2. Run the installer, select “Normal” or “Advanced” mode based on your preference. If you know little about the codecs, just select “Normal”. Next, select the preferred player, such as Movie & TV app. Then, just follow the instructions to finish the installation. If there is something you don't understand, just keep the default settings.

Step 3. After the installation, “To play this video you need a new codec” problem should be all settled.

Solution 3: Fix “Need New Codec to Play Video” with Other Players

No need to continue chasing the dead ends, to address “to play this video you need a new codec” issue, why not give it a shot on another media player. As you know, there are multiple awesome alternatives to Windows Media Player and Movie & TV app that come with abundant decoders to play nearly all video and audio files, such as VLC, PotPlayer, MPC-HC, KMPlayer, Kodi and so forth.

Fix Any Codec/Format Issue

Plagued by some errors like “video is not supported or recognized”, “the video plays but no sound”, “video won't play”, etc. HD Video Converter Factory Pro will save you from those troubles with ease. Get it now, everything will be all right.

Final Words...

That's all. After going through the 3 simple solutions, I bet you have fixed the “To play this video, you need a new codec” problem. By analogy, you can also settle other unsupported video format errors. If it works for you, just give it a thumbs-up and share the post through your social media. Thanks for reading!

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WonderFox HD Video Converter Factory Pro

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