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4 Solutions to Fix 0xc00d36c4 Error When Playing Video and Audio Files

Author by Vita

Updated on March 12, 2021

Many people have met the problem that video or audio files cannot be played on Windows and it shows the error code 0xc00d36c4. This article shows you how to fix the 0xc00d36c4 error based on different cases. Moreover, if the error code 0xc00d36c4 you meet is due to unsupported file formats, you can use this video converter to convert your video and audio files to a file supported by your computer:  

Failed to Play Downloaded Videos with "Error 0xc00d36c4"?

Q: I have several files (.mp4) that I cannot play anymore on Windows 10. Not only will they not work in Movies & TV (comes up with the 0xc00d36c4 error) but I can't play it with any other media player. I have tried updating drivers but still no avail. Does anyone know how to fix the 0xc00d36c4 Windows 10 problem and play these files? Please help.

A: 0xc00d36c4 seems to be a common error on Windows, especially when you refresh Windows 10 installation or make a major Windows update. Actually, people always meet the same error code when playing other video and audio files apart from 0xc00d36c4 MP4. There are different reasons leading to the problem and this article introduces several common and effective methods, under the condition that the video or audio file is intact.

Also Read: Fix Windows 10 YouTube Not Working l Fix MKV Windows 10 Playback Issue l Windows 10 AutoPlay Not Working

Method 1 - Move Video & Music Files to Another Location

Move the Files to Fix Can't Play 0xc00d36c4 ProblemMove the Files to Fix Can't Play 0xc00d36c4 Problem

Sometimes, the 0xc00d36c4 error will occur when you play media files from USB or external storage devices. In such cases, copy or move the media files to a local hard disk and play the file, which is the simplest way to fix 0xc00d36c4 MP4, MP3, AVI, MKV, and other common videos and audio files. It works sometimes. 

Method 2 – Install Missing Codecs to Fix 0xc00d36c4 Error

0xc00d36c4 Fix Windows 10 – Install Codec Pack0xc00d36c4 Fix Windows 10 – Install Codec Pack

Usually, when there is no corresponding codec to play the file you import and Windows can't recognize the file type or extension, the 0xc00d36c4 code displays. So you only need to install an appropriate codec pack containing most common video and audio codecs. K-Lite Codec Pack is a good option.  

Download the K-Lite Codec Pack via this link:

Normally, the Basic codec pack would suffice. Just follow its installation wizard to install the codec pack. And then restart your computer and open the files you couldn't open before.

Method 3 - Play Media Files with Other Media Players

Use VLC Media Player to Play FilesUse VLC Media Player to Play Files

Many third-party media players have a rich set of built-in video and audio codecs, which can help you play most common and even rare video and audio files. VLC, MPC-HC, KMPlayer, and PotPlayer are popular and powerful. Especially, VLC is reputed to be the Swiss Army knife of media players. It can not only play media files, but also performs as a VLC video converter, editor, DVD ripping software, etc. Install VLC from the official site:

After you install VLC on your computer, click on the Media button on the top left corner, select Open File, and import the video or audio files you want to play.

Method 4 - Convert Video/Audio File to Windows Supported Format

If you don't want to use other media players or install codec packs, you can also choose to convert the files to Windows supported formats to fix 0xc00d36c4 MP4, 0xc00d36c4 MP3 and so forth. WonderFox HD Video Converter Factory Pro is a simple yet powerful video conversion software for PC. It offers over 500 digital formats as well as popular devices and can help you convert virtually any video and audio to your computer friendly file. It's a fast video converter and easy to use. The following how-to guide shows you the steps of how to convert between file formats.

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How to Convert Video/Audio to Windows Without Error 0xc00d36c4

Three Steps to Convert Files to Windows

Before start, please free downloadfree download and install the software on PC.

Step 1. Import Files into the Software

Open the Converter interface and click on the Add Files button to import video or audio files into the software, or directly drag and drop multiple files into the converter for solving the 0xc00d36c4 error.

Step 2. Choose a Windows Supported Format

Press the "Click to change output formmat" section on the right and choose a Windows supported format. You can select WMV under the Video tab. WMV is a Windows Media Video format used to store videos on Windows so converting MP4 to WMV is a good fix for 0xc00d36c4 MP4 error. Similarly, if you want to convert an audio file, you can choose WMA under the Audio tab.  

Step 3. Start the Conversion Process

Press the inverted triangle icon at the bottom to choose an output folder. Finally, click on Run to start the conversion.

In Summary

You can try and select an effective one from the four 0xc00d36c4 error fixes. If all the methods don't work for you, the file may have been damaged. You may try repairing the video file with a file repair tool to remedy the video or audio file. Moreover, WonderFox HD Video Converter Factory Pro can repair slightly damaged MP4 and other files. It's worth a try!

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Recommended Software – How to Play DVDs on Windows 10

Play DVD on Windows 10

WonderFox DVD Ripper Pro

Since Windows 10 has removed the ability to play DVDs, you can't play DVD movies with the default Windows DVD Player anymore. Besides seeking a Windows DVD Player alternative, you can also use WonderFox DVD Ripper Pro to convert DVDs to MP4, AVI, MKV, WMV, MPG, etc. The software also supports 1:1 DVD to ISO quick copy.

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