If you have any questions about orders, payment, registration, upgrades, etc. Please feel free to contact us. You can click the left button to send email to us, or copy the email address: order@videoconverterfactory.com. We promise to our customers that we will deal with emails within 24 hours after receiving them (including weekends and statutory holidays). But usually we deal with emails faster.

We recommend that you check the FAQs below before sending an email. About 80% of the questions can be answered in the list.

Price & Payment

Is there any hidden fees in the oder?

Please don't worry, we have no any hidden fees in the order process.


  • I have paid but why is it still unregistered?
  • Make sure you activate the program with your licensed e-mail and registration code... Learn More

    How long will I receive the code after paymant?

    The registration email will be sent to you mmediately after paymanet.

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    Since 2009

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