PS4 Video Converter - Solution to PS4 MP4 Playback Issue

Ever get frustrated and upset with video playback on PS4? Actually, PS4 has a strict criteria on media playback. Check out this article and learn more about how to play MP4 on PS4 without compatibility problems. And here you can fix PS4 Video Playback issue easily using the recommended PS4 Video Converter: https://www.videoconverterfactory.com/download/hd-video-converter-pro.exe
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Updated on September 09, 2020


Sony PlayStation 4 (abbreviated to PS4) is a home video game console announced as the successor to PlayStation 3. Except for playing video games, it still supports Blu-ray disc playback, including 3D functionality, and DVD playback on PS4. And video and music files can be streamed from USB storage devices and media servers using the Media Player app. However, have you ever come across the following PS4 MP4 playback issues?

Typical PS4 MP4 Playback Issues

1. PS4 Can't Read My NTFS USB Drive
I bought the Sony PS4 video game console a few days ago. Why can't my PS4 browse large USB drives formatted in NTFS while Samsung, LG and Sony devices can do it with no problem? How can I play MP4 on PS4 from my NTFS USB Drive? Please help!

2. PS4 Media Player Not Reading Any Files on USB
I copy some videos and music (.mkv, .mp4 and .mp3) into my USB drive and plug it into the USB port on my PS4. However, despite the files are supported formats, and all encoded correctly, the PS4 doesn't seem to read any files. Why? The stick is formatted to ExFAT (tried FAT-32 earlier, same problem).

3. Can't Play MP4 on PS4
Can PS4 play MP4? I read the manual and learned that PS4 supports most file types including MP4. I'm just so confused why my PS4 could play some of my MP4 files, but refuses to play other MP4 files. I can't puzzle it out.

Related Topics: Samsung TV Won't Play MKV | Play MKV on LG TV | Video Won't Play in PowerPoint | Stream MKV to Apple TV

HD Video Converter Factory Pro helps to fix PS4 MP4 error by making the MP4 files compatible with PS4. It's easy to handle, supports over 500 conversions and can reduce video size easily. Learn more >

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The Root Causes of PS4 MP4 Playback Issue

1. Make sure your USB storage devices are in FAT or exFAT formats. PS4 doesn't recognize the NTFS USB file system, which means you can't play videos larger than 4GB. So reduce video size or split videos if need be, meanwhile, you have to change the NTFS USB file system to FAT32 or exFAT.

2. Create a folder and place all your videos into it when using a USB storage device so that your PS4 system can recognize and read them, otherwise you won't see anything. No specific folder name required for videos, but audio needs to be in a folder named "Music".

3. Does PS4 play MP4? Definitely yes, but MP4 is just a container format which can be encoded with dozens of different video and audio codecs. Your MP4 can play smoothly if it's the right codec compatible with PS4, yet PS4 won't play MP4 with an unsupported codec. In such case, you need to transcode the video to a supported one with a PS4 video converter. Music files can be in MP3 or AAC (M4A) formats, video files must be in one of the following formats and codecs:

MKV
 - Video: H.264/MPEG-4 AVC High Profile Level4.2
 - Audio: MP3, AAC LC, AC-3 (Dolby Digital)

AVI
 - Video: MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level4.2
 - Audio: MP3, AAC LC, AC-3 (Dolby Digital)

MP4
 - Video: H.264/MPEG-4 AVC High Profile Level4.2
 - Audio: AAC LC, AC-3 (Dolby Digital)

MPEG-2 TS
 - Video: H.264/MPEG-4 AVC High Profile Level4.2, MPEG2 Visual
 - Audio: MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)

AVCHD (.m2ts, .mts)

The Best PS4 Video Converter: Transcode Any Video to PS4 Supported Format

To help fix PS4 MP4 playback issue and watch MP4 on PS4, WonderFox HD Video Converter Factory Pro, the best PS4 video converter, is highly recommended to convert any video to a format accepted by PS4, such as MP4 to PS4, AVI to PS4, MKV to PS4, WMV to PS4, MOV to PS4, etc. Free download this MP4 to PS4 converter here, install and run it on your PC. It has a perfect compatibility with Windows 10/8/7/Vista.

The best solution not only to fix PS4 mp4 playback issue, but also to convert any video and audio to a wide range of formats and portable devices. Learn more >

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1. Select Converter on the main window, import all MP4 files you need to transcode into this software by clicking "Add Files" or a simple drag-and-drop. You are allowed to convert all video files in batch mode.

Note: If needed, go to Downloader to download popular videos even 4K videos from YouTube and other websites. You can also merge several videos into one, rotate video or add subtitles.

Import Videos into Software

Import Videos into Software

2. Open the output drop-down list on the right, 500+ video/audio formats and various devices are here for your choice. To convert MP4 to PS4 format, select "PS4" under the "Sony" tab which has already been optimized to be compatible with PS4 well.

Select PS4 Video Format

Select PS4 Video Format

Note: This MP4 to PS4 converter empowers experienced user to adjust video parameters like resolution, encoder, bitrate, aspect ratio, frame rate and so forth by clicking the Parameter settings button.

Adjust Video Parameters

Adjust Video Parameters

3. Locate your destination folder and click the Run button to start the MP4 to PS4 conversion.

After all things are done, you have resolved PS4 MP4 playback issue and your video and music files are supposed to be streamed from USB storage devices or other media servers. Besides, PS4 also offers apps for streaming from Netflix, Hulu, YouTube, Amazon, and other services. Just use your home network or USB drive to access your PS4 entertainment.

Now Download HD Video Converter Factory Pro to fix video playback issue on PS4. It works like a charm. Learn more >

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HD converter

HD Video Converter

Make illustrious balance with output quality and compression ratio as well as crop video clips and merge chapters.

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    With a straightforward interface and impressive functionality, this app provides a comprehensive solution for all of your video conversion needs.
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  • User comment
    Super fast and simple to use. Built in profiles are comprehensive and save a lot of time.Compression is very good!
    by Christne
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PS4 Video Converter - Solution on PS4 MP4 Playback Issue

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