PS4/PS5 cannot play HEVC/H265 encoded videos. You need to convert HEVC to the PS4/PS5 compatible video format - H264, to get it to play. Follow this article to learn the detailed steps to fix the PS4/PS5 H265 problem and more tips to watch HEVC on PS4.

Tips. Download this video to PS4/PS5 converter to get started:
Michelle Michelle | Updated on Apr 10, 2023

Can PS4/PS5 Play HEVC (x265/H265)?

According to the PlayStation 4 User’s Guide, HEVC isn’t one of the supported file formats, and you can’t play HEVC on PS4/PS5 directly. Check the PS4/PS5 compatible video formats below.

PS4/PS5 Supported Formats:


Video Codec

Audio Codec



AAC LC, AC-3 (Dolby Digital), LPCM



MP3, AAC LC, AC-3 (Dolby Digital)



MP3, AAC LC, AC-3 (Dolby Digital)


MPEG2 Visual

MP2 (MPEG2 Audio Layer 2), MP3, AAC LC, AC-3 (Dolby Digital), LPCM


H.264/MPEG-4 AVC, MPEG2 Visual

MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)

However, though PS4/PS5 does not play H265/HEVC, it is possible to convert HEVC to H264 to play the media content on PS4. In the next part, you’ll learn more about how to convert HEVC video to PS4-compatible format and then play the converted file in the PS4/PS5 Media Player. Please read on.

Convert HEVC to PS4/PS5

Can’t play HEVC on PS4/PS5? Don’t worry. With 500+ configured formats and device presets, WonderFox HD Video Converter Factory Pro can help you convert unplayable HEVC video to PS4/PS5 profile in one click. Then you can play the converted videos on PS4/PS5 smoothly. Download the video converter to have a try now!

How to Watch HEVC on PS4/PS5?

We cannot watch H265 on PS4/PS5 without converting the video to the PS4/PS5 supported video format, which is H264. Fortunately, the conversion can be easily done with a dedicated video converter WonderFox HD Video Converter Factory Pro. This converter software supports HD/4K H265 videos and can output H265 to the preset PS4/PS5 profile (MP4 - H264/AAC) with the same video quality. And thanks to its hardware acceleration support, it has a rather fast conversion speed. Here are the steps to convert HEVC to play on PS4:

Before start, please free download free download the software to your PC.

Free Download

Compatible with Windows

100% Clean & Safe

Free Download

Step 1. Add HEVC/H265 Videos to the Program

Launch HD Video Converter Factory Pro and enter the Converter module. Next, click Add Files to import one or more HEVC-encoded files into the conversion list. A direct drag-and-drop is also supported.

Add HEVC Files to the Program

Step 2. Choose a PS4/PS5 Compatible Format

Open the output format page on the right side of the program. Then, head to the Sony device section and select PS4 as the output profile.

Tip. You can also keep the same video format in the Video format category and then go to the Parameter settings and change the video encoder to H264 and the audio encoder to AAC/AC-3.

Choose a PS4/PS5 Compatible Format

Step 3. Convert HEVC to PS4/PS5

Finally, click the bottom triangle button to set an output folder and press Run to convert the HEVC video to the PS4/PS5 format.

Convert HEVC to PS4

More Features of HD Video Converter

1. Convert video/audio to 500+ hot profiles;

2. Save movies and music from YouTube;

3. Add/remove subtitles or audio tracks;

4. Screen record video, gameplay, and audio.

5. Trim, merge, crop, rotate, and add special effects to videos.

More Tips to Play HEVC on PS4/PS5

Converting H265 to H264 is not the only way to play the video on PS4/PS5. You can also use Plex to stream HEVC files to PS4.

What’s good about Plex is that it offers real-time transcoding of the unsupported HEVC file to the PS4/PS5 video format, so it’ll be faster to watch the content on PS4. But keep in mind that the quality and the playback experience aren’t guaranteed, especially if the Plex server runs on a low-end device or you have a poor network connection.

Here is a Guide on How to Use Plex.

Wrap Up

It is quite simple to fix the PS4/PS5 HEVC problem by converting HEVC to H264. And besides using the professional video converter program, you can try Plex transcoding. Just beware of the system requirements and network conditions when using Plex.

That’s all I want to share about the PS4/PS5 H265 issue & fix. I hope this article has solved your problem. Thanks for reading. Have a nice day!

Rip DVD for Easy Playback on PC, TV, Mobile, etc.
WonderFox DVD Ripper Pro

WonderFox DVD Ripper Pro

WonderFox DVD Ripper Pro can help you digitalize DVD to digital formats compatible with your TV, mobile, tablet, game console, etc. for easy and fast playback. It is simple and powerful and supports all DVDs.

* Please DO NOT use it to rip copy-protected DVDs for any commercial use.

Specialized in multimedia software solutions.
Since 2009

Privacy Policy | Copyright © 2009-2023 WonderFox Soft, Inc.All Rights Reserved

Back to Top