Unfortunately, PS4/PS5 cannot play HEVC/H265 encoded videos. You need to convert HEVC to PS4/PS5 compatible video format - H264 for playback. Follow this article for detailed steps to fix PS4/PS5 H265 issues and more tips for watching HEVC on PS4.

Tips. Download this video to PS4/PS5 converter to get started: https://www.videoconverterfactory.com/download/hd-video-converter-pro.exe hd-video-converter-pro.exe
Michelle Michelle | Updated on Oct 13, 2023

Can PS4/PS5 Play HEVC (x265/H265)?

According to the PlayStation 4 User’s Guide, HEVC isn’t one of the supported file formats, and you can’t play HEVC on PS4/PS5 directly. Check the PS4/PS5 compatible video formats below.

PS4/PS5 Supported Formats:


Video Codec

Audio Codec



AAC LC, AC-3 (Dolby Digital), LPCM



MP3, AAC LC, AC-3 (Dolby Digital)



MP3, AAC LC, AC-3 (Dolby Digital)


MPEG2 Visual

MP2 (MPEG2 Audio Layer 2), MP3, AAC LC, AC-3 (Dolby Digital), LPCM


H.264/MPEG-4 AVC, MPEG2 Visual

MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)

However, though PS4/PS5 does not play H265/HEVC, it is possible to convert HEVC to H264 to play the media content on PS4. In the next part, you’ll learn about how to convert HEVC video to PS4-compatible format for playback. Please read on.

Convert HEVC to PS4/PS5

Can’t play HEVC on PS4/PS5? Don’t worry. With 500+ configured formats and device presets, WonderFox HD Video Converter Factory Pro can help you convert unplayable HEVC video to PS4/PS5 profile in one click. Then you can play the converted videos on PS4/PS5 smoothly. Download the video converter to have a try now!

How to Watch HEVC on PS4/PS5?

We cannot watch H265 on PS4/PS5 without converting the video to a PS4/PS5 supported video format. This is where a PS4 video converter comes in handy.

WonderFox HD Video Converter Factory Pro is a professional video converter that supports HD/4K H265 videos and can convert H265 to PS4 and PS5 profiles in one click. At the same time, it has ultra-fast conversion speed due to its hardware acceleration support. With it, you can quickly convert HEVC to play on PS4. Free download Free download the software now and follow the steps to fix the PS4/PS5 H265 issue.

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Step 1. Add HEVC/H265 Videos to the Program

Launch WonderFox HD Video Converter Factory Pro and enter the Converter module. Next, click Add Files to import one or more HEVC-encoded files into the conversion list. A direct drag-and-drop is also supported.

Add HEVC Files to the Program

Step 2. Choose a PS4/PS5 Compatible Format

Open the output format page on the right side of the program. Then, head to the Sony device section and select PS4 or PS5 as the output profile.

Tips. You can also choose "MP4" or "H264" format in the Video format category and then go to the Parameter settings and change the video encoder to H264 and the audio encoder to AAC/AC-3.

Choose a PS4/PS5 Compatible Format

Step 3. Convert HEVC to PS4/PS5

Finally, click the bottom ▼ button to set an output folder and press Run to convert the HEVC video to the PS4/PS5 format.

Convert HEVC to PS4

More Features of HD Video Converter

1. Convert video/audio to 500+ hot profiles;

2. Save movies and music from YouTube;

3. Add/remove subtitles or audio tracks;

4. Screen record video, gameplay, and audio.

5. Trim, merge, crop, rotate, and add special effects to videos.

More Tips to Play HEVC on PS4/PS5

Converting H265 to H264 is not the only way to play the video on PS4/PS5. You can also use Plex to stream HEVC files to PS4.

What’s good about Plex is that it offers real-time transcoding of the unsupported HEVC file to the PS4/PS5 video format, so it’ll be faster to watch the content on PS4. But keep in mind that the quality and the playback experience aren’t guaranteed, especially if the Plex server runs on a low-end device or you have a poor network connection.

Here is a Guide on How to Use Plex.

Wrap Up

It is quite simple to fix the PS4/PS5 HEVC problem by converting HEVC to H264. Besides using the professional video converter program, you can try Plex transcoding. Just beware of the system requirements and network conditions when using Plex.

That’s all I want to share about the PS4/PS5 H265 issue & fix. I hope this article has solved your problem. Thanks for reading. Have a nice day!

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