Zoom is a popular cloud-based video conferencing platform that brings much convenience for users to communicate and collaborate online. But the great convenience comes with some annoying issues. A number of users have recently complained about the Zoom recording no audio issue. If the Zoom recordinng has no audio when playing, that would be quite frustrating for you. Keeping this in view, this post provides some practical solutions to help you solve the Zoom recording audio not working issue.
Tips: You are also recommended to try this HD Zoom meeting recorder to record Zoom with audio in high quality.
https://www.videoconverterfactory.com/download/hd-video-converter-pro.exe https://www.videoconverterfactory.com/download/hd-video-converter-pro.exe
Carina Carina | Updated on Nov 24, 2023

Part 1. Why My Zoom Recording Has No Sound?

Before seeing how to fix the Zoom recording audio not working issue, it is essential but a little difficult to identify the reasons behind the no sound on Zoom recording issue. However, in most cases, the Zoom screen recording no audio issue due to:

1. The mic was muted in the Zoom app

When you cannot find your voice on the Zoom recording, it happens most of the time since users leave their microphone on mute. As a result, users cannot hear their voice in the recorded files later, leading them to believe that there is a major problem with Zoom.

2. The Zoom app has the wrong microphone selected

Sometimes users may choose to use the headphones for their WORK-FROM-HOME meetings to reduce the background noise. Then you need to select the correct microphone device that you are using. If not, or if you choose the wrong microphone device, then you will find there is no audio on Zoom recording.

3. The mic is occupied by another app

When you choose the correct microphone device and the mic hasn’t been muted, there are still other causes for the Zoom recording no sound issue. One could be that several different apps running in the background are using the mic. Then you may fail to record Zoom with audio.

4. Your mic may be defective

If you’re utilizing an external microphone device, it may no longer work. You can connect your microphone to another device and use any program to record your voice for a test. If you still cannot hear your voice in the recording, it may be time for a new microphone device.

5. The recorded files are not compatible with the video player you’re using

If everything is OK but you cannot hear the sound of the Zoom recordings. Then it might be that the media player you’re using is not compatible with the recording format. Some video players always have difficulty playing certain file types. So this can also lead to the Zoom screen recording no audio issue. You can try to convert the Zoom recordings or use another media player.

Part 2. Solutions to Fix the Zoom Recording No Audio Issue


Now that you know the reasons for the Zoom recording audio not working issue, let us look at how to fix it easily. Just read and implement the solutions below to solve the no audio issue for Zoom recording.

* Before using the specific solutions to fix the Zoom screen recording no sound issue, you can try the general ways first. That is, restart your PC or reinstall the Zoom App. Restarting your PC can efficiently reboot the system and eliminate any small glitches that may interfere with Zoom audio. Reinstalling the Zoom app sometimes also works for the no audio on Zoom recording issue.

But if the Zoom recording has no audio issue persists, you can then follow the solutions below.

Solution 1. Troubleshoot Zoom App

Besides choosing the wrong microphone can lead to the Zoom recording no sound issue. So just follow the steps below to select the correct mic.

Step 1. Launch the Zoom app and go to “Settings” > “Audio”.
Step 2. Under the “Speakers” section, perform an audio test and select the appropriate speaker from the drop-down menu.
Step 3. Move down to the “Microphone” section and test the audio input. Also, select the microphone from the drop-down menu.
Step 4. Then enable the “Automatically join audio by computer when joining a meeting” option to allow Zoom access to your computer audio when you enter each meeting. You can also enable or disable the “Mute my microphone when joining a meeting” to automatically mute or turn on the microphone when entering a meeting.

Verify Selected Mic in Audio Settings

Once you confirm your microphone is operating well, go back to their meeting and check if the Zoom recording has no audio issue fixed or persists.

Solution 2. Updated Audio Drivers on PC

If you're still having Zoom audio problems, check to see if your PC's sound drivers are up to date. When you restart Windows 10, it automatically updates the drivers, but to be sure, check the settings for any pending Windows updates.

Steps to update audio drivers:
1. Type Device Manager into the Windows search bar and click the Device Manager entry in the search results.
2. In Device Manager, expand Sound, video and game controllers.
3. Right-click on the audio card you want to update and select Update driver.

Open Screen Recorder

Solution 3. Close other apps that may use your mic

Also mentioned before, if some apps can access the microphone running in the background when you are recording a Zoom meeting, you may also face the Zoom video recording no audio issue because the mic is used by other apps. So if you have apps like Twitch, Teams, Skype, OBS, etc. make sure that they are not using the mic, and better yet make sure they are not running in the background.

Solution 4. Try another media player

If all things are working OK, then it might be the media player that doesn’t support the Zoom recorded video files. Then you may face the Zoom recording no sound issue. You can open the recorded file with other video players or use the default media player on your Windows PC or Mac.

Best Zoom Meeting Recorder for Windows

WonderFox HD Video Converter Factory Pro has a built-in screen recorder that makes it possible to:

1. Capture Zoom meeting with system and microphone sounds
2. Screen record Zoom meeting without permission
3. Record screens without time limit and watermark
4. Customize recording region, format, quality, and more

Part 3. Best Screen Recorder to Record Zoom with Audio

Zoom screen recording still has problems, or is the sound quality bad? Why not use another screen recorder to avoid all possible issues and get high-quality screen recordings?

WonderFox HD Video Converter Factory Pro’s built-in screen recorder is one of the best screen recorders for Windows PC, it provides the easiest way for users (even beginners) to record Zoom meetings with high-quality video and audio. Before starting recording, you can simply choose the recording formats and customize the recording quality, frame rate, and more. With it, you can even record Zoom meetings without permission when you are not the host of the meeting. Moreover, you can also choose to only record Zoom audio and save the audio recording in various popular formats. HD Video Converter Factory Pro also help you convert, compress, and edit Zoom recordings.

The whole process is quite simple. Now, free downloadfree download this software and read the following to see how to use it to record Zoom meetings with audio.

Free Download

Compatible with Windows

100% Clean & Safe

Free Download

Simple steps to record Zoom with audio

Step 1. Run HD Video Converter Factory Pro and select the “Recorder” module from the initial interface to enter the screen recorder program.

Step 2. Choose the first “Custom” mode and move your mouse to the Zoom window. It will auto-detect Zoom and select the recording region, or you can move your cursor to manually customize the recording area for Zoom recording. It also allows you to record the entire PC screen if you select the "Full-screen" mode. Then, click the center “OK” button to confirm the recording region and go to the next step.

Step 3. Choose the recording format, quality, and frame rate based on your actual needs. You can also turn on the GPU acceleration to boost the recording performance if your computer supports hardware acceleration.
Then check the audio source you want to record, including the desktop system audio and the microphone voice. Don’t forget to set an output path for the recorded file by clicking the bottom inverted triangle button.

Step 4. Click the red “REC” button. It will then start recording after a five-second countdown. When the meeting is over, you can press the hotkey “Ctrl + F1” or hit the square icon on the floating recording bar to stop recording. You can finally find the recorded file in the folder you just set.

Record Zoom with Audio

* If you need to edit or compress the Zoom recordings, you can close the “Recorder” program and enter the “Converter” window. For more detailed steps, you can read the following posts:

> How to Edit Zoom Recordings in Bulk? Fast & No Watermark!

> How to Compress Zoom Recordings in Bulk with 5 Effective Ways?

FAQs about Zoom Recording

1. How to locate the recorded Zoom meeting?

To locate a recorded Zoom meeting, you just need to open Zoom and click the “Meetings” button on the top of the interface. Then select “Recorded” in the left menu. You can now see all the recorded meetings and the save path for them.

2. Why is the Zoom recording's sound quality so bad?

Zoom automatically uses sound enhancements to reduce background noise. This feature often makes your zoom sound quite crappy. All you need to do is go to the “Settings” > “Audio” > “Advanced” section. Then, find and disable the “Suppress Background Sound” option while you’re in a meeting to make your audio sound better and clearer.

3. How do I switch audio devices in Zoom?

Switching to any other audio device during a Zoom meeting is a simple task. Just start or join a Zoom meeting and click on the small arrow beside the “Mute” button. Here, click on “Select a Microphone” and it will show all the available microphones (audio devices). Just choose your desired microphone to switch your audio input to that audio device.

4. How do I recover audio from Zoom recording?

1. Open Recycle Bin from your desktop.
2. Right-click on the recording you want to recover, then select Restore. Your recording will be available again on the Recordings page.

Final Words

This article shares the possible reasons why Zoom recording has no sound and provides some solutions to fix the issue. You can try the recommended solutions to solve the Zoom recording no sound issue or use the recommended HD Video Converter Factory Pro’s built-in screen recorder to record Zoom meetings in high quality with audio.

That’s all. Thanks for reading. Have a nice day!

Rip, Digitize, and Edit DVD Movies on Windows PC
WonderFox DVD Ripper Pro

WonderFox DVD Ripper Pro

WonderFox DVD Ripper Pro can bypass all DVD protection and convert DVD videos to 300+ digital video formats and devices. It enables you to trim, rotate, crop, and add effects to DVD videos with simple clicks. You can also use it to compress DVDs to small sizes with high-quality preserved. Just download it now to digitize and edit your DVD videos now!

* Please do not use the DVD ripper to rip any copy-protected DVDs for commercial use.

Specialized in multimedia software solutions.
Since 2009

Privacy Policy | Copyright © 2009-2024 WonderFox Soft, Inc.All Rights Reserved

Back to Top