How to Fix ‘Adobe Media Encoder Is Not Installed’ and AEGP Plugin AEDynamicLinkServer Errors in After Effects

Q1: I just opened my .aep project file in After Effects, added some text animations and wanted to export the video to H.264. But when I clicked Add to Adobe Media Encoder Queue, I got the following error:

"AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.apps. (5027:: 12)"

And another error popped up after clicking OK:

"AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder. (5027::12)"

So how can I fix After Effects AEGP Plugin AEDynamicLinkServer error? I just want to render my .aep project to MP4 H.264.

Q2: Finding solution for Error Code: -1609629690 while rendering/exporting from Premiere Pro CC, can someone please help.

A: We often see similar questions on Q&A platforms and official forums. If you have the same problem, follow this article to find the reasons behind the ‘AEGP AEDynamicLinkServer’ error and get the related solutions.

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Generally, this After Effects plugin error is caused by three main reasons.

1. Adobe Media Encoder is not installed.

2. The versions of After Effects and Adobe Media Encoder are inconsistent.

3. After Effects and Adobe Media Encoder are not installed in the default directory on the C drive, C:\Program Files\Adobe.

After identifying the reasons for the After Effects AEGP plugin error, let’s see how to fix this problem.

The first two cases are easy to solve, just download and install Adobe Media Encoder from Creative Cloud (Creative Cloud official site: https://www.adobe.com/creativecloud/desktop-app.html). It's worth noting that the versions of After Effects and Adobe Media Encoder should match.

As for the third case, actually, this problem no longer occurs because the latest versions of After Effects and Adobe Media Encoder are installed by default in the C:\Program Files\Adobe directory. For users who are using older versions, we will tell you how to solve this problem without uninstalling and reinstalling.

If your After Effects is on the C drive, and Adobe Media Encoder is on another drive, follow the steps below:

Step 1: To solve the AEGP Plugin AEDynamicLinkServer issue, first, please check the versions of After Effects and Adobe Media Encoder and make sure they are consistent.

Step 2: Enter “cmd” in the search bar, and open the Command Prompt as administrator.

Step 3: Execute the following command:

mklink /J "(your system drive letter):\Program Files\Adobe\Adobe Media Encoder CC (version)" "(your customized location drive letter):\Adobe\ Adobe Media Encoder CC (version)"

For example,

mklink /J "C:\Program Files\Adobe\Adobe Media Encoder 2018" "F:\Adobe\Adobe Adobe Media Encoder CC 2018"

Step 4: After pressing enter, you will see a message “Junction created for C:\Program Files\Adobe\Adobe Media Encoder CC 2018 <<--->> F:\Adobe\ Adobe Media Encoder CC 2018.”

Step 5: Close Command Prompt, and restart Adobe After Effects, and the AEGP Plugin AEDynamicLinkServer problem should be resolved.

Now, you have got the reasons and solutions for the problem of “AEGP Plugin AEDynamicLinkServer” and “Adobe Media Encoder Not Installed”. If this article helps you, feel free to share it with others.