How to Fix MP4 Only Plays Audio?

Many applications on Windows can help you play various videos. But playing videos with these programs isn't always smooth. Sometimes errors may occur, such as MP4 playing only audio but no video. Don’t worry if you also face such issues. In this article, I will explain why this error occurs and show you how to fix it. Please read on.

Michelle Michelle | Updated on Dec 15, 2023

Why Does MP4 Only Play Audio?

How to Fix MP4 Not Showing Video?

1. Convert Video Format

2. Install Necessary Codecs

3. Use VLC Media Player

4. Run the Video Playback Troubleshooter

5. Repair Corrupt Video



Why Does MP4 Only Play Audio?

If your MP4 file plays only audio, it could be because:

  • Your MP4 has an unsupported video codec.
  • Your MP4 has no video data.
  • Your MP4 is corrupted or encrypted.

You can try to play this MP4 video using another media player such as VLC, if the same problem occurs, it may be caused by the latter two factors. Otherwise, it may be caused by the first factor.

Like other container formats, MP4 can accommodate different video and audio codecs. MP4 videos will only play correctly if the media player has the corresponding codec. In other words, your MP4 can only play audio because your player only has the corresponding audio codec, not the video codec. Luckily, there are various ways to solve this kind of problem. Read on for more details.

How to Fix MP4 Not Showing Video?

Solution 1. Convert Video Format

Converting MP4 to a format accepted by Windows, such as H264 and WMV, is the most direct way to fix various MP4 playback issues. You can use a simple program like WonderFox Free HD Video Converter Factory to handle the conversion. Here are the details:

Download and install Download and install the software before you start.

Step 1. Launch the software and open Converter.

Step 2. In the converter interface, click Add Files to add the MP4 file to the conversion list.

Step 3. Expand the output format page on the right side of the program. Then select H264 or WMV under the Video tab.

Step 4. Click ▼ to select the destination folder and press Run to start the conversion process.

Convert Video Format

Now, play the converted video file and see if the problem goes away.

With similar steps, you can also fix other unsupported video formats for Windows, TVs, gaming consoles, mobiles, and more.

Hot Search: MOV File Only Plays Audio | MKV No Video |Video Black Screen with Sound

Solution 2. Install Necessary Codecs

Installing additional codecs for a media player can enable the player to play media files it could not previously play. Therefore, you can install MP4 codecs on your player to play your MP4 files correctly. You can check the video codec used by your MP4 and download the required codec from the Microsoft Store or an external source you trust. Alternatively, you can download a codec pack to get the codecs you need in one go. Details are as follows:

Step 1. Go to the K-Lite download page

Step 2. Download Standard K-lite.

Step 3. Run the installer and follow the on-screen instructions to complete the setup.

Note: Make sure to uncheck unnecessary options to avoid installing bloatware.

Install MP4 Codecs

Solution 3. Use VLC Media Player

The default media player on Windows only supports a small number of media formats and codecs. If you can't play your videos properly on this default player, it is recommended that you try a third-party player such as VLC. This is the best free open source media player that can play almost any video and audio without the need for additional codecs. Furthermore, it is cross-platform available and you can use it on Windows, Mac, Android, Smart TVs, and more. You can download the latest version of VLC at and try it out.

Use VLC Media Player

Solution 4. Run the Video Playback Troubleshooter

The Video Playback Troubleshooter on Windows can detect and automatically fix video-related issues, perhaps directly resolving your MP4 playing audio only issue. Please follow the steps below to run this troubleshooter.

Step 1. Click Start > Settings > Update & Security.

Step 2. Click Troubleshoot and scroll down to select Video Playback. Click Run this troubleshooter.

Step 3. Select I want to continue with this troubleshooter and wait for it to detect the problems.

Step 4. If it gives solutions, apply them.

Run Video Troubleshooter

Solution 5. Repair Corrupt Video

If the problem persists, your MP4 file may be incomplete or corrupted. You need to re-download the file or repair it using a video repair tool such as Stellar Repair for Video. This is a dedicated video repairer that can repair corrupted and unplayable videos on Windows. You can try this software for free and if it works, you need to purchase this software to get full solutions.

Repair Corrupt MP4


Videos that only play sound but no video are a very common problem, such as the one discussed in this article. The main reason is that the video codec used by the video is not supported by the player that plays this file. To solve this problem, you can convert the video format, download the required codecs, try another player, etc. There is always a method that works for you.

That’s all I want to share about how to fix MP4 only plays audio. I hope this article was useful to you. Thanks for reading. Have a good day!


1. Why is MP4 playing sound but no video?

MP4 only plays audio but no video mainly due to the unsupported video codec.

2. What codec is needed for MP4?

H264 is the best codec for MP4 as it is compatible with most software and hardware devices.

3. How do I fix an MP4 video that won't play?

When an MP4 file fails to play, you can do the following:

  • Try a different media player.
  • Change the video format.
  • Install missing codecs.
  • Repair the corrupt file.
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