WonderFox Soft offers high quality technical support service. Our support team guaranteed 1 business day (24h) response for any questions. If you need any help, you can directly send us an email to support@videoconverterfactory.com. We will try our best to give you a response and solve the problems you mentioned ASAP. However, if your issues are emergent, we provide 2 rapid response solutions for you.
We are always arranging at least 1 office-holder to maintain our Facebook page. Any fans leave any message on our Facebook page will be responded soon. So, if you have some emergency questions which need be responded fast, you can consult us in our Facebook page.
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The same as Facebook, there will be also at least 1 personnel maintain our company twitter page. If you need a fast reply, you can also ask any questions via twitter in our twitter page. Follow us on twitter you will reach our daily/weekly news/tips of products.
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If you still have any question, please feel free to contact us: support@videoconverterfactory.com Or ask us via Facebook to get a fast response.
- Marguerite, France
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