Home > Support > Order Support > How Long I Can Get Support from WonderFox
Order Support
More Support Option

How Long I Can Get Support from WonderFox?

WonderFox E-mail Service:

We will try to provide best service to each user by email. We promise to our customers that we will deal with emails within 24 hours after receiving them.

E-mail Service Content:

Technical support: Basic usage of software, Software Registration

Order support: Any issue about Online Order, Retrieve License Code

Ps: If you have any feedback or suggestions about the software, please just email us, and we would update the software base on the suggestions if it is a good idea.

24 Hours Guarantee:

We promise that we will deal and reply your emails within 24 hours. And commonly, we just deal daily emails in 8 hours. If you didn’t receive the reply in your mail-box after 24 hours, please go check your Junk-Box; and you can also try to e-mail us again.

By the way, we will also deal the e-mails in holidays (such as Hallowmas, Independence Day, Christmas, New Year’s Holiday, etc.). So, we will deal daily emails in 24 hours, no matter when.

30-day Money Back Guarantee Email service within 24 hoursApproved by Norton