Fix PS5 MKV Issue - How to Play MKV Files on PS5 without Error?

Before anything else, you should know that PS5 plays MKV out of the box. The official document says that the PS5 console-supported video formats include MKV + H264/AAC, MP4 + H264/AAC, and WebM + VP9/Opus. The maximum video resolution is 4K 3840 x 2160.

Now here comes a problem. Many MKV movies and 4K MKV files are encoded with the HEVC codec, which is not supported by PS5. You can check your MKV encoding format with MediaInfo and see if it uses an HEVC codec (or check the audio codec if you encounter a “PS5 MKV no sound” issue). If the problem does come from the incompatible codec, the fix is simple. All you need is to convert MKV to H264/AAC profile. Follow the next part to learn an effective method to convert MKV to PS5 profile to solve the MKV PS5 problem.

PS5 has support for MKV files encoded with H264/AAC only. To watch an MKV on PS5, we need to ensure that the MKV file uses the correct encoding format. Fortunately, we can use a versatile video converter WonderFox HD Video Converter Factory Pro to change the MKV encoding to the right format in an easy three-step process. Let’s free download free download the software and see how to convert MKV to PS5-supported video format below.

Tips. The software can deliver high performance when converting HD/4K videos, thanks to its support for GPU acceleration.

Run HD Video Converter Factory on your PC and open the Converter program. Then, press Add Files to import the unsupported MKV files into the conversion list. Or, you can drag and drop the source files into the converter interface.

Click to open the output format page on the right side of the converter. Next, select the Sony device tab and choose PS5 (MP4 + H264/AAC) as the output profile.

Alternatively, you can head to the Video format section and select MKV as the output format. Then, go to the Parameter settings and change the Video encoder to H264 and the Audio encoder to AAC.

Lastly, click the bottom triangle button to set an output path and press Run to convert the MKV file to PS5 video format. If your computer supports hardware acceleration, the conversion should take fast.

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Now, transfer the converted video file to your USB drive and connect the USB to your PS5. Then, open the Media Gallery app on your PS5 and click USB. You should see the converted file listed here. Select the video and start watching. I hope you’ll have no problem playing the converted MKV on PS5 now.

Note:

1. The USB drive should be formatted to FAT32 or exFAT so it can be recognized by PS5.

2. You need to create a VIDEOS folder in the root directory of your USB and put all the video files in that folder. Otherwise, PS5 cannot detect video files.

Since PS5 has support for only a limited number of formats and codecs, you may often encounter a playback failure unexpectedly. Using the HD Video Converter introduced here can help you readily solve the incompatibility issue. Then you can enjoy the media on PS5 hassle-free. But this is not the only way. You are also recommended to try setting up a Plex server and streaming the unsupported media to PS5. In this way, you can get to watch the video on PS5 a lot faster. Yet, keep in mind that you must run the Plex server on a high-end device and ensure a stable network connection, or the video might get stutter or be at low quality.

That’s all I want to share about the PS5 MKV solution. I hope this article has been helpful to you. Thanks for reading till the end. Have a good day!