If an MKV file still does not play correctly in a capable player, check the file itself and the streams inside it:
1. The MKV file is damaged or incomplete.
Try another copy of the file, or inspect it with MediaInfo to confirm that valid video and audio streams are present.
2. The player does not support one of the codecs or tracks.
An MKV can contain codecs or subtitle formats that a particular player cannot decode. Try VLC, MPC-HC, PotPlayer, or another player with broad codec support. You can also switch audio or subtitle tracks to see whether a specific stream is causing the problem.
3. Your device needs a more compatible format or codec combination.
In this case, use a transcoder such as WonderFox Free HD Video Converter Factory to change the container and codecs to something your target player or device supports. This is useful for incompatible format or codec errors. The program also includes a built-in preview player, so you can check the source before you convert the MKV video.
















