Instagram Story Not Uploading? Check All Fixes Here!

If you’re experiencing the Instagram story not uploading issue and wondering what went wrong, don’t worry! This guide comes to help you! Here, you’ll learn the usual culprits and how to troubleshoot the Instagram not uploading stories issue effectively.

Rocabella Rocabella | Apr 18th, 2024

Why Can’t I Post on Instagram Story?

How to Fix the Instagram Story Not Uploading Error?

Fix 1. Check the Internet connection

Fix 2. Re-upload your Instagram story

Fix 3. Log back in

Fix 4. Disable data saver within Instagram

Fix 5. Clear cached data

Fix 6. Remove GIFs/emojis/music/filters

Fix 7. Restart the Instagram app or your device

Fix 8. Update Instagram app

Fix 9. Turn off VPN

Fix 10. Upload Instagram Stories from the computer

Fix 11. Convert Instagram story to recommended upload specs

Fix 12. Report the Issue on Instagram

In Conclusion

Why Can’t I Post on Instagram Story?

Your Instagram story won’t upload probably due to one of the below-listed reasons:

1. You have a weak internet connection.
2. Your Ins story content violates the Instagram Community Guideline.
3. Instagram’s servers are down.
4. The issue lies in the Instagram app.
5. The video settings are not supported by Instagram.
6. Overloaded elements such as emojis, gifs, and music, can also lead to the upload problem.

How to Fix the Instagram Story Not Uploading Error?

In this part, we compiled all the possible ways that you can follow to fix the Instagram not uploading stories error.

Fix 1. Check the Internet connection

Slow or weak connection is one of the most common reasons behind an upload error. Therefore, the first step is to check if there is something wrong with your internet connection. If yes, reset the network settings (usually named Reset Wi-Fi, mobile & Bluetooth), which you can find in the phone’s Settings menu.

Other simple ways to fix the internet include:

  1. Turn your Wi-Fi off and on again.
  2. Turn on airplane mode (for at least 10s) and then turn it off.
  3. Make sure you’re within the signal range of the Wi-Fi.
  4. Disconnect the devices that are in use.
  5. Set your network to private instead of public.

Fix 2. Re-upload your Instagram story

Instagram traffic at a particular time also impacts video upload. So, your story video upload can get stuck or even fail if there is high traffic on Instagram. In such a case, you just need to wait to upload the video later. Keep in mind that always avoid uploading videos in the peak hours like during the evening. And this rule works for most social platforms.

Fix 3. Log back in

The error can also be quickly fixed by simply logging back in. By doing this, you allow your device to reconnect with Instagram’s servers and reload your account data. Simple yet effective!

Fix 4. Disable data saver within Instagram

If you have enabled the data saver mode built-in Instagram, then try disabling it as it may interfere with the uploading process, especially when you are using mobile data instead of Wi-Fi. Follow these steps to turn it off:

  • Open the Instagram app and click on your profile to enter the app’s settings.
  • Go to Account > Mobile data use.
  • Tap the slider to disable the Date Saver mode.
Disable Data Saver within Instagram

Fix 5. Clear cached data

Sometimes, the Instagram not uploading error could be related to the corrupted or outdated cache files. Thus, you can clear the Instagram cache on your phone to see if it resolves the problem.

Android users can go to phone Settings > Apps. Then scroll and find Instagram. Select it and tap the Storage option. Next, tap Clear cache.

iPhone does not offer the “Clear cache” feature. To clear the cached data on an iPhone, you have to delete and reinstall the Instagram app.

Clear Instagram Cache

Fix 6. Remove GIFs/emojis/music/filters

Some users have reported that their story videos containing stickers, emojis, or music show “as frozen or more often as a black screen after uploading”. However, when they remove the added elements, the problem goes away. Thus, if your story video is overloaded with GIFs or emojis, you can try deleting them first and then post the video again.

Fix 7. Restart the Instagram app or your device

Often, a simple restart can fix various temporary glitches or conflicts that hinder the video upload process. So, try restarting your device or the Instagram app and see if that helps.

Fix 8. Update Instagram app

If your Instagram stories keep failing to upload, a quick app update can do wonders. Head to the Google Play Store or the App Store to get the latest version.

Fix 9. Turn off VPN

Using a VPN can cut your internet speed and lead to internet latency, which is the culprit of the Instagram story not uploading error on your device. So, turn it off.

Fix 10. Upload Instagram Stories from the computer

While Instagram is typically used on mobile phones, it also has a website version. So, if you are still getting the Instagram stories not uploading error after trying all the above methods, it is recommended that you use it through the browser on your PC.

Fix 11. Convert Instagram story to recommended upload specs

In order to upload your video successfully, it’s important to make sure Instagram supports your video format. Recommended formats are MP4 and MOV. For the best upload results, your video should also follow other upload specifications, including: Video codec: H.264
Audio codec: AAC
Frame Rate: 30fps
Bit rate:3,500 kbps

If your video doesn’t meet these specifications, you can use WonderFox HD Video Converter Factory Pro to easily change the video format and customize the output settings to make it easily accepted by Instagram. Free download and install the converter on your PC and follow the steps below to start:

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Step 1. Launch it and open Converter.

Step 2. Simply drag your videos into the program. It enables you to process up to 10 files together at the same time.

Step 3. Head to the right format library and click Video. Then select MOV or MP4 as the export format.

Step 4. Enter Parameter settings and fine-tune the settings based on the recommended upload requirements for Ins.

Step 5. Once ready, click ▼ to set a file destination and press the Run button to start converting at once.

Convert Instagram Story to Upload Specs

Fix 12. Report the Issue on Instagram

None of the solutions works? It is suggested you contact Instagram Support for professional assistance.

In Conclusion

It can be very annoying and frustrating if your Instagram story video looks great but cannot be uploaded on Instagram. Hopefully, this complete guide for solving the Instagram video not uploading error is of great help. You can follow the solutions mentioned above to fix this issue with ease.

Comprehensive Toolkit to Process Video for Smooth Upload
HD Video Converter Factory Pro

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