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7 Handy Solutions for Solving Google Drive Videos Not Playing Issue
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7 Handy Solutions for Solving Google Drive Videos Not Playing Issue

Author by Rocabella

Updated on Feb 20, 2023

Google Drive is a great storage service for users to backup videos files. However, there is times when you might encounter issues like “Google Drive video cannot be played”. The causes can be virous. In this article, we collected 7 proven methods that could help tackle the Google Drive videos not playing issues and other similar errors.

This 2-in-1 free video editor and converter helps a lot when dealing with unsupported videos. Quickly get it here:

Google Drive Videos Won't Play?

Google Drive Not Playing VideosGoogle Drive Not Playing Videos

Q1: During the last week, I have not been able to play any videos whatsoever (small or large) on Google Drive. The video window will pop up and it will say "loading" and never load. If I download them they are fine but I would like to not have to download the videos because I have limited hard drive space on my work computer. I have also tried using my account in an incognito tab to see if I could get that to work with no success. Any workarounds? - from Google Drive Help Forum

Q2: I have a collection of videos uploaded to my Google Drive account for backup and streaming purpose. But now when I click them they load for a couple of seconds and then say "this video cannot be played". Anyone knows why Google Drive videos not playing? - from Reddit

A: We all like to upload videos to Google Drive, which not only saves local hard drive space, but also makes it easy to play and share on different platforms. However, sometimes we may encounter the Google Drive won’t play videos issue. Many factors can attribute to this issue. Is there any way to fix it? That’s where this post comes in handy. In this article, we are going to share with you some feasible solutions to help fix the “Google Drive won’t play videos” issues easily. Read on.

Hot search: Add Unsupported Videos to Google Slides | iPhone Won't Play Videos | PowerPoint not Playing Video | YouTube Videos Not Playing Chrome

7 Verified Solutions for Fixing Google Drive Won't Play Videos

There are many reasons why Google Drive can't play video. It’s suggested that you try the listed methods one by one until the problem gets fixed.

1. Update browser and Google Drive APP to the latest version

Keep Up-to-dateKeep Up-to-date

Indeed, you may get used to the old version and have closed the auto-update feature. However, you know that a mass of issues and problems will be fixed in the new version. That's an inevitable process for continuous optimization.

So make sure your browser or Google Drive app is up-to-date. A lot of inexplicable problems will be solved in the new version.

2. Clear the cache and cookies of browser and Google Drive APP

Clear Caches and CookiesClear Caches and Cookie

Over a long period of use time, browsers and applications will gradually generate and accumulate a lot of junk and fragmented files that may slown down your program performance.

The bulky cache & cookies sometimes may cause many indescribable issues, which are not limited to video won't play on Google Drive. Similar issues including Facebook video not playing and YouTube video won’t play can be solved directly by cleaning them up.

3. Disable browser extensions

Disable Certain ExtensionDisable Certain Extension

If you have installed tons of browser extensions before, sometimes, the main culprit will hide among them.

Google drive videos not playing may also be caused by the installation of a certain browser extension or plugin, in which case you can disable all of them and see if it works, then enable the extension or plugin to troubleshoot one by one.

4. Reset network connection

Reset Network ConnectionReset Network Connection

Make sure you are in a good network connection, the problem is often companioned by poor network speed. You can open other applications or websites that need Internet connection and see if they work well. Check on the Internet network or the Wi-Fi connection status, if needed, restart the router/modem or take a network reset and try it again.

5. Open video in a new window

Open in a New WindowOpen in a New Window

Sometimes, when you open a video shared by someone else, there will be an error message “whoops there was a problem playing this video Google Drive” or "Couldn't preview file. There was a problem playing this video." In this case, it can be solved by clicking the three dots in the upper right and opening the video in a new window.

6. Change Video File Size

Video is not ReadyVideo is not Ready

To successfully upload the video file, you can compress the large video to fit the size limit. WonderFox Free HD Video Converter Factory allows you to reduce file sizes in multiple ways. If you have more than one large video files, you can try its Pro version to batch compress videos at a fast speed. Refer to these posts for a tutorial:
Compress Large Video Files | Compress Videos for Web | Compress GB to MB?

7. Change unsupported file type

Unsupported File TypeUnsupported File Type

Another common reason is that the uploaded video parameters are not supported by Google Drive. Make sure your video matches the format and encoding below, in addition, the maximum playback resolution is 1920 x 1080.

WebM (VP8/Vorbis) | MPEG4, 3GPP, and MOV (H.264 and MPEG4/AAC) | AVI (MJPEG/PCM) | MPEGPS (MPEG2/MP2) | WMV | FLV (FLV1/MP3) | MTS | OGG

If the Google Drive video not playing issue arises due to the incompatible parameters, you can fix it in clicks with the help of Free HD Video Converter Factory. Here is a simple guide:
Step 1. Download and installDownload and install this handy tool on your Windows PC first. Then open it and add the target video file to the Converter module.
Step 2. Click the format image icon on the right size to enter the output format library. Navigate to the Video category and select a needed format such as MP4.
Step 3. Then back to the main interface and hit Parameters setting to modify codec, resolution, sample rate, bitrate, and so forth. Click OK to save the changes.
Step 4. Then hit the bottom triangle button to set a new path. Click Run to initiate the conversion.

Change Video Formats Easily for Google Drive Playback

Change Video Formats Easily for Google Drive Playback

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