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7 Handy Solutions for Solving Google Drive Videos Not Playing Issue
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7 Handy Solutions for Solving Google Drive Videos Not Playing Issue

Author by Rocabella

Updated on Jan 7, 2021

“Unable to play the video at this time. The number of allowed playbacks has been exceeded. Please try again later.” is an error that might pop up while playing a video from Google Drive. In this article, I have sorted and listed 7 commonly used methods to solve this “Google Drive videos not playing” issue. Now, let’s keep reading for more information and here is an all-around video tool for you:

Google Drive Videos Won't Play?

Google Drive Not Playing VideosGoogle Drive Not Playing Videos

Q1: During the last week, I have not been able to play any videos whatsoever (small or large) on Google Drive. The video window will pop up and it will say "loading" and never load. If I download them they are fine but I would like to not have to download the videos because I have limited hard drive space on my work computer. I have also tried using my account in an incognito tab to see if I could get that to work with no success. Any workarounds? - from Google Drive Help Forum

Q2: I have a collection of videos uploaded to my Google Drive account for backup and streaming purpose. But now when I click them they load for a couple of seconds and then say "this video cannot be played". Anyone knows why Google Drive videos not playing? - from Reddit

A: We all like to upload videos to Google Drive, which not only saves local hard drive space, but also makes it easy to play and share on different platforms. However, sometimes we may encounter the Google Drive won’t play videos issue. Even now, similar threads are common on varied forums. Therefore, I sorted out and listed some feasible solutions to solve this problem. Let’s keep reading for fixing google drive won't play videos issue easily.

Hot search: iPhone Won't Play Videos | PowerPoint not Playing Video | YouTube Videos Not Playing Chrome

7 Verified Solutions for Fixing Google Drive Won't Play Videos

There are many reasons why Google Drive can't play video. Although there are many different opinions on the Internet, the following methods may just help you. Here are some of the user-verified solutions for your reference.


1. Update browser and Google Drive APP to the latest version

Keep Up-to-dateKeep Up-to-date

Indeed, you may get used to the old version and have closed the auto-update feature. However, you know that a mass of issues and problems will be fixed in the new version. That's an inevitable process for continuous optimization.

So make sure your browser or Google Drive app is up-to-date. A lot of inexplicable problems will be solved in the new version.

2. Clear the cache and cookies of browser and Google Drive APP

Clear Caches and CookiesClear Caches and Cookie

Over a long period of use time, browsers and applications will gradually generate and accumulate a lot of junk and fragmented files that may slown down your program performance.

The bulky cache & cookies sometimes may cause many indescribable issues, which are not limited to video won't play on Google Drive. Similar issues including Facebook video not playing and YouTube video won’t play can be solved directly by cleaning them up.

3. Disable browser extensions

Disable Certain ExtensionDisable Certain Extension

If you have installed tons of browser extensions before, sometimes, the main culprit will hide among them.

Google drive videos not playing may also be caused by the installation of a certain browser extension or plugin, in which case you can disable all of them and see if it works, then enable the extension or plugin to troubleshoot one by one.

4. Reset network connection

Reset Network ConnectionReset Network Connection

Make sure you are in a good network connection, the problem is often companioned by poor network speed. You can open other applications or websites that need Internet connection and see if they work well. Check on the Internet network or the Wi-Fi connection status, if needed, restart the router/modem or take a network reset and try it again.

5. Open video in a new window

Open in a New WindowOpen in a New Window

Sometimes, when you open a video shared by someone else, there will be an error message “whoops there was a problem playing this video Google Drive” or "Couldn't preview file. There was a problem playing this video.". In this case, it can be solved by clicking the three dots in the upper right and opening the video in a new window.

6. Video is not ready to be played

Video is not ReadyVideo is not Ready

If the video size is large, it may take some time to perform transcoding and loading, and you'll see "We're processing this video. Check back later or download the video now.". Try again in a while and refresh the page, generally, you can play it in several mins or hours.

However, if it always shows the message and lasts for days, this video file is probably corrupted. So you may download it and check if it works in normal players.

7. Video file type is not supported

Unsupported File TypeUnsupported File Type

Another common reason is that the uploaded video parameters are not supported by Google Drive. Make sure your video matches the format and encoding below, in addition, the maximum playback resolution is 1920 x 1080.

WebM (VP8/Vorbis) | MPEG4, 3GPP, and MOV (H.264 and MPEG4/AAC) | AVI (MJPEG/PCM) | MPEGPS (MPEG2/MP2) | WMV | FLV (FLV1/MP3) | MTS | OGG

Tips: These free desktop video converters and online video converters are essential when changing video formats.

These are some common solutions for solving “Google Drive videos not playing” issue, including Google Drive MP4 playback issue and Google Drive MKV not working. Of course, if you have other ways to solve the problem, please let us know and we will continue to update to benefit more people.

Change Video Formats Easily for Google Drive Playback

Change Video Formats Easily for Google Drive Playback

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WonderFox HD Video Converter Factory Pro can change any video to Google Drive supported video formats easily. No matter you want to convert your video to MP4, AVI, FLV or other hot video formats, it can do that within simple clicks. Moreover, it can help you compress video size for quick uploading and sharing. Now, download it to have a try!

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