4 Ways to Fix 0xc00d3e8c Error Code in Windows 11/10

When playing certain videos, such as MKV movies, in Windows Media Player or the Movies & TV (Films & TV) app, you may encounter an error code 0xc00d3e8c telling you that the file format is not supported or that the file uses an unsupported encoding settings. Usually, the 0xc00d3e8c code is a codec issue, which means that the media player does not have the appropriate codec to decode your video. Fortunately, there are several fixes available for the 0xc00d3e8c error. Try the solutions provided in the next section to resolve your issue.

Other Error Codes on Windows: 0xc00d5212 | 0xc00d36c4 | 0xc10100be | 0xc00d36b4 | 0xc10100bf | 0xc004f011

The default media player application on Windows 10/11 only supports a certain set of video and audio formats. However, HEVC and many other proprietary formats are not supported. That said, you can try to use a third-party media player such as the famous VLC which has better format support and can play various video and audio files out of the box to avoid 0xc00d3e8c error.

Also read: Best Video Player for Windows 11 | Play MKV on Windows 10/11

This is the permanent solution to fix the 0xc00d3e8c error if you don’t want to switch to another media player. All you need is a proper video converter to change the video format/codec. For beginners, we recommend WonderFox HD Video Converter Factory Pro. It provides only simplified conversion process, and you can quickly convert your video to the Windows-compatible format, WMV, with easy clicks. And then, you can play the video in Windows smoothly. Here is how to convert video to WMV with this software.

Step 1. Download Download and install the video converter to your PC and launch it.

Step 2. Enter the “Converter” module and drag your unplayable video into the interface.

Step 3. Click the open the right-side output format list and select “WMV” under the “Video” category.

Tips. You can select H264 as the output format as well. It is an optimized profile (MP4 - H264/AAC) for various devices, including Windows.

Step 4. Hit the “Run” button to convert your video to WMV files.

* Batch file conversion is supported.

You can also try to install the missing codec to the media player to add support for the unplayable files. But if you don’t know which codec is missing, you can use the full codec pack K-lite. With it installed on your PC, you should be able to play all common media files without the 0xc00d3e8c error.

K-Lite Codec Pack Download: http://codecguide.com/download_kl.htm

Hot Search: Download MKV codecs | Download MP4 codecs | HEVC codec Windows 11

Lastly, you can reset the media player app and see if the 0xc00d3e8c error goes away. In Movies & TV app, you can go to Settings > Apps > Apps & features > Movies & TV > Advanced options > Reset.

These are the four methods to fix the 0xc00d3e8c error in Windows. We highly recommend the first two solutions, which are to use a different media player and to change the video encoding. They are the simplest way and the permanent way respectively, but they are all the best working solutions. I hope you find this article helpful. That’s all for now. Thanks for reading.