Encounter Xbox One MP4 Playback Issue? Solved!!!

Updated on Jun 26, 2023

When we use Xbox One to play MP4, we may encounter some unexpected errors, for instance “Error 0xc00d36c4”. What does this mean? Can Xbox One play MP4? And how to do it? Don’t worry. In this article, you can find more information about Xbox One media support and solutions to solve the Xbox One MP4 playback issue. Just read and follow.

Tips. Download this fast video converter to convert the unplayable MP4 to Xbox One-friendly video at once:

https://www.videoconverterfactory.com/download/hd-video-converter-pro.exe hd-video-converter-pro.exe

Can Xbox One Play MP4?

An error 0xc00d36c4 message might pop up when you play an MP4 video on Xbox One. "Error 0xc00d36c4" means that the video file you imported is not supported by Xbox One. However, according to the official support page, we know that MP4 is one of the Xbox One supported video formats. In addition, Xbox One also supports the following formats:

3GP, 3GP2, AAC, .asf, AVI DivX, AVI Xvid, JPEG, H.264 avchd, M-JPEG, .mkv, .mov, MP3, MPEG-PS, MPEG-2, H.264/MPEG-4 AVC, MPEG-4 SP, PNG, TIFF, WAV, WMA and so on.

So why we can't play MP4 on Xbox One? The MP4 codecs may be the cause. Here are what codecs .mp4 container can adopt:

HEVC/MPEG-H Part 2/H.265, MPEG-2 Part 2, MPEG-4 (A)SP, H.264/MPEG-4 AVC, H.263, VC-1, Dirac and so on.

From the formats listed above we can draw conclusions like: Does Xbox One play mp4? Yes, it does! But there is a limitation, the codec of MP4 must be supported by Xbox One, that is, the codec must be MPEG-4 ASP or H.264/MPEG-4 AVC. If the MP4 file does not meet this standard, you will experience issues with Xbox One MP4 playback. Fortunately, all you need is a simple video converter like WonderFox HD Video Converter Factory Pro to convert the MP4 codec to the required format for smooth playback on Xbox One. Follow the next part to learn more details.

How to Convert MP4 to Xbox One?

Now that we know why MP4 cannot play on Xbox One, we can use a video converter to fix Xbox One MP4 play issue. WonderFox HD Video Converter Factory Pro is our recommended video converter that can convert MP4 to Xbox One-friendly format in just a few clicks. It supports all forms of MP4 video and other mainstream formats, and can quickly batch convert videos to the target format. Besides Xbox One profiles, it also provides other 500+ output options to solve more format incompatibility issues. Now, let's get this converter and see how to convert MP4 to Xbox One below.

Simple Guidance to Convert MP4 to Xbox One

Add Your MP4 Files to the Window of the Software

Before start, please free download free download the software.

Step 1: Add the Unplayable MP4 File

Launch this software first. Click “Converter”, and then you can click the “Add Files” to add the file you want to convert or directly drag your file into the window.

Choose the Output Format and Change the Parameters

Step 2: Choose the Output Format

Click the output format section, and then click “Microsoft” column and last click Xbox one as the output format or click MP4 under video column.

Note. Open “Parameter settings” and make sure that the video encoder is H264 or MPEG4.

Step 3: Convert and Try to Play MP4 via USB

At this point, you can change the output filename or output path if you want. Click the “Run” button to start the conversion. As the file conversion ends, you can play MP4 files on Xbox One without Xbox One MP4 problem anymore.

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More Information about How to Play MP4 on Xbox One:

If you don't have experience of playing MP4 on Xbox one, the following steps will help you.

Step 1: Put your MP4 movie onto a USB to get ready, and plug the USB into one of Xbox One USB ports.

Step 2: To play media files on Xbox One, you should firstly install the Xbox Media Player app from Xbox store: Find "My Games & Apps" > click "Apps" > then "Find more in the Xbox Store" > search for "media player" > click Install.

Step 3: Open the media player app, choose the FLASH DRIVE option, find your MP4 file, and click to play it.

Now, that’s everything I want to share about the Xbox One MP4 playback problem. In all, with HD Video Converter Factory Pro, you can simply and quickly change the MP4 to the Xbox One-compatible video and play it without trouble. By the way, with the same program, you can also convert audio files, compress large videos, do some basic video editing, and download videos from YouTube and the like. Download the software to fix your playback issue and explore more exciting features yourself!

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