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Troubleshooting on Samsung TV Subtitles Problems

Author by Vita

Updated on Mar 6, 2023

Subtitles is not displaying on your Samsung TV? Here are some solutions you can try.

Tips. It’s also a good idea to embed subtitles into your video to fix the Samsung TV subtitles problem. Get the tool here:

Samsung Smart View SubtitlesSamsung Smart View Subtitles

We always need to add subtitles to foreign-language movies and videos for better understanding. However, when playing the subtitles on Samsung TV, you may have similar troubles as the following one.

Q: I have a Samsung LED TV with multiple USB ports. When I play a movie (via the USB port) with associated SRT subtitle file, subtitles don't work on my Samsung Smart TV. The TV successfully reads audio and video, but it won't show the subtitles. But if I play it on a PC with VLC, it shows the subtitles. How to put subtitles on Samsung TV right?

How to Properly Play Movie on Samsung TV with Subtitles

Put Two Files into One FolderPut Two Files into One Folder

Step 1. Find the subtitles you need.

Tips: Opensubtitles and Subscene are good choices if you need to download subtitles.

Step 2. Name the movie and the subtitle file the same except for the extension.

Eg. If video is named as "Game.of.Thrones.S08E02.1080p.WEB.H264-MEMENTO.avi", the subtitle should be "" (The extension of file depends on its format.)

Step 3. Put the two files (video and subtitle) into the same folder

Now you can play the movie or video with subtitles on on Samsung TV via USB. It's the most straightforward way on how to play subtitles on Samsung TV. However, sometimes it doesn't go as smoothly as we expect and most people have encountered issues when playing subtitles on Samsung Smart TV. So the following proven solutions will help you solve Samsung TV subtitles not working issues at one go.

Hot Search: Remove Subtitles from MKV | Extract Subtitles from DVD | Audio not in Sync with Video | Add Subtitles to Downloaded Videos

Practical Solutions to Samsung TV Subtitles Problem

1. Make sure that the subtitle function has been enabled.

Go to tools > Setting > Subtitle Setting. Select "On" to enable subtitle. Due to the default setting, you need to turn on the subtitle of each video.

If the subtitle still isn't displayed, just move to the second solution.

The Compatible Subtitle FormatsCompatible Subtitle Formats

2. Incompatible subtitle file formats

As the figure on the left shows, most Samsung TVs support external .ttxt, .smi, .srt, .sub, .ssa and .ass formats. So before you add subtitle to video and play it on Samsung TV, you'd better check whether the subtitle format is supported or not. What's more, if the containers of internal subtitles are not inclued in the supported list, you need to convert them to a proper one.

Also Read: Easy Fix to Samsung TV Not Supported Error | The Best Way to Solve Samsung TV Won’t Play MP4 Files Issue

Download Firmware to fix Subtitles Samsung TV ErrorDownload Firmware to fix Subtitles Samsung TV Error

3. Update firmware to the latest version

The faulty old firmware also causes Samsung smart TV subtitles problem in some cases. To update the firmware of your TV, you can go to the official site:

Then it will instruct you to install the latest version step by step.

4. Replace the USB device

Most of you like to play subtitles on Samsung TV via USB. However, the slow data transmission of USB may also lead to subtitles not displaying or video and subtitle not synchronizing. If you have tried all the methods above and still fail to figure out Samsung TV subtitle problem, you might consider replacing the USB devices in time.

Permanent Method to Solve Samsung TV Subtitles Not Working

Since Samsung subtitles issue involves many aspects, you can hardly find the root cause unless you eliminate all the possible causes one by one. To put things right once and for all, you can hardcode subtitles into the video and make it become an integral part of the video. You are recommended to use WonderFox HD Video Converter Pro to embed subtitles to your videos easily. Free download this tool and follow the instructions below.

Free Download Free Download

Three Steps to Solve Samsung Smart TV Subtitles Problems via Encoding

Add the Target Videos

Before start, please free downloadfree download WonderFox HD Video Converter Pro and install it on your PC for preparation. Then follow the steps to fix the Samsung TV Subtitles problem.

Step 1. Add the Samsung TV subtitles not working video

Select Converter on the main window, add the target video file by clicking the "Add Files" button. You can also drag videos in batches to the program directly.

Choose the Subtitle

Step 2: Choose the subtitle track

After adding the videos, the menu bars below each conversion task will display. If the video has a built-in subtitle that you want to play on Samsung TV, click the "T" icon to add the subtitle file directly from the dropdown list. Otherwise, you can press the “+” button to add external subtitles files. Next, change the subtitle type to H, meaning hard-coded subtitles.

Tips: Samsung SRT is one of the popular subtitle formats. When you download subtitles online, please pay attention to the formats.

Choose Output Format

Recommended Step: Convert Video to Samsung Supported Formats

Sometimes, you may come cross the problem that Samsung doesn't recognize the video you want to play. In case of this potential and common issue, it's advised to choose your TV model from the "Samsung" tab.

Click on the "Click to change output format" area on the right and choose "Samsung", then select "UHD TV" or other specific models.

Start the Task

Step 3: Click "Run" to add subtitle to Samsung TV

It's time to start the conversion. Go back to the main interface and click the blue "Run". Now you can play the subtitles via USB on Samsung smoothly.

Hot Searches: How to Convert Video to TV Format | How to Play Unsupported Video Files on TV

Now free download WonderFox HD Video Converter Factory Pro and use it to play subtitles on Samsung TV smoothly.

Free Download Free Download
Convert Video to High QualityConvert Video to High Quality

If you are not satisfied with the original quality of a video, this program can also help you enhance the video quality. Click the "Click to change output format" section > Go to "4K/HD" > Choose the desired resolution and format, or directly drag the resolution slider on the right. In this way, you can convert 720P to 1080P, SD video to HD video and even convert video to 4K resolution.

After trying the methods above, I believe you have known how to play subtitles on Samsung TV. If you need a quick solution, HD Video Converter Factory Pro is exactly the one. Moreover, if you have other troubles while playing video on Samsung, such as Samsung TV MKV not playing, Samsung TV MP4 playback error and more, this software can also help you solve those Samsung TV problems easily.

Play DVD Movies on Samsung TV with Desired Subtitles

Add Subtitle to DVD

WonderFox DVD Ripper Pro

Add subtitles to DVD and enjoy movies now. WonderFox DVD Ripper pro helps you copy DVD to videos and add subtitles to DVD movies so you can play DVD movies on Samsung TV as you wish. More than that, this smart software allows you to quick copy DVD with 1:1 flawless quality.

Free Download DVD Ripper Pro Free Download DVD Ripper Pro

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