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Troubleshooting on Samsung TV Subtitles Problems

Author by Vita

Update at Jan 4, 2018

I know that you’re annoyed about subtitles can’t be played on Samsung TV. Luckily, you will find the most practical methods here. To add subtitle to movie for solving Samsung TV subtitles problem permanently, you also need this tool:

Samsung Smart View SubtitlesSamsung Smart View Subtitles

We always need to add subtitles to the foreign-language movies and videos for better understanding. However, when playing the subtitles on Samsung TV, you may have the similar troubles as the following one.

Q: I have a Samsung LED TV with multiple USB ports. When I play movie (via the USB port) with associated SRT subtitle file, subtitles don't work on my Samsung Smart TV. The TV successfully reads audio and video, but it won't show the subtitles. But if I play it on a PC with VLC, it shows the subtitles. How to put subtitles on Samsung TV rightly?

How to Properly Play Movie on Samsung TV with Subtitles

Put Two Files into One FolderPut Two Files into One Folder

Step 1. Find the subtitles you need.

Tips: Opensubtitles and Subscene are good sites if you need to download subtitles.

Step 2. Name the movie and the subtitle file the same expect for the extension.

Eg. If video is named as "Star.Trek.Discovery.S01E01.mp4 ", the subtitle should be "Star.Trek.Discovery.S01E01.srt" (The extension of file depends on its format.)

Step 3. Put the two files into the same folder

Now you can play movie or video on Samsung TV via USB. However, sometimes it doesn’t go as smooth as we expect and most people have encountered with issues. So the following proven solutions will help you to solve Samsung TV subtitles not working issues at one go.

Hot Search: Remove Subtitles from MKV | Add Subtitle to MP4 | Audio not being in Sync with Video | Add Subtitles to the Downloaded Videos

Part 1: The Practical Solutions to Samsung TV Subtitles Problem

1. Make sure that the Subtitle function has been enabled.

Go tools > Setting > Subtitle Setting. Select “On” to enable subtitle. Due to the default setting, you need to enable the subtitle of each video.

If the subtitle still isn’t displayed, just move to the second solution.

The Compatible Subtitle FormatsThe Compatible Subtitle Formats

2. The incompatible subtitle formats

As the figure on the left shows, most Samsung TV support external .ttxt, .smi, .srt, .sub, .ssa and .ass format. So before you add subtitle to video and play it on Samsung TV, you’d better check whether the subtitle format is supported or not. What’s more, if the containers of internal subtitles are not in the supported list, you need to convert them to proper one.

You can also click here to know how to convert the video to Samsung TV friendly formats>>

Download Firmware on Official SitesDownload Firmware on Official Sites

3. Update firmware to the latest version

The faulty old firmware also causes Samsung smart TV subtitles problem in some cases. To update the firmware of your TV, you can go the official site:

https://www.samsung.com/us/support/downloads/

Then it will instruct you to install the latest version step by step.

4. Replace the USB device

Most of you like to play subtitles on Samsung TV via USB. However, the slow data transmission of USB may also lead to subtitles not displaying or video and subtitle not synchronizing. If you have tried all the methods above and can’t still figure out Samsung TV subtitle problem, you might consider replacing the USB devices in time.

Permanent Method to Solve Samsung TV Subtitles not Working

Because Samsung subtitles issue involves many aspects, you hardly find the root cause unless you eliminate other possible causes one by one. To put things right once and for all, you can hard code the subtitles into the video and make it become a part of the video. So here you can use WonderFox HD Video Converter Pro to embed subtitles and even convert incompatible video to Samsung TV fridendly formats.

Related Source:

How to Play MKV Files on Samsung Smart TV?

The Best Way to Solve Samsung TV Won’t Play MP4 Files Issue

Free Download Free Download

Part 2: Three Steps to Solve Samsung Smart TV Subtitles Problems

Add the Targeted Videos

Before start, please free downloadfree download WonderFox HD Video Converter Pro and install it on your PC for preparation.
Then follow the steps to fix the Samsung TV Subtitles problem.

Step 1. Add the Samsung TV subtitles not working video

Add the targeted video file by clicking the “Add Files” button. You can also drag videos in batches to the program directly.

Choose the Subtitle

Step 2: Click “T” to add subtitle

After adding the videos, the menu bars below each pack will display. Click the “T” icon to add the subtitle file. If the video has a built-in subtitle that you want to play on Samsung TV, choose it directly.

Tips: Samsung SRT is one of the subtitle formats. When you download subtitles online, please pay attention to the formats.

Choose Output Format

Recommended Step: Convert Video to Samsung Supported Formats

Sometimes, you may come cross the problem that Samsung doesn’t support the video you want to play. In case of you may come across it, you’d better choose the output format as “Samsung”.

Click the “Output Format” on the right and choose “Samsung”, then go “HD TV” or other specific model.

Start the Task

Step 3: Click “Run” to add subtitle to Samsung TV

It’s time to start the conversion. Go back to the main interface and click the blue “Run”. Now you can play the subtitles via USB on Samsung smoothly.

Convert Video to High QualityConvert Video to High Quality

If you don’t satisfied with the original quality of the video, this program can also help you to enhance the video quality. Click the “Output Format” > Go “4K/HD” > Choose the desired resolution. In this way, you can convert 720P into 1080P, SD video to HD video and even convert video to 4K resolution.

After trying the methods above, I believe you have known how to play subtitles on Samsung TV. If you need a quick solution, HD Video Converter Factory Pro is exactly the one. Moreover, if you have other troubles while playing video on Samsung, such as Samsung TV MKV not playing, Samsung TV MP4 playback error and more, this software can also help you to solve those Samsung TV problems easily.

Free Download Free Download

Play DVD Movies on Samsung TV with Desired Subtitles

Add Subtitle to DVD

WonderFox DVD Ripper Pro

Add subtitles to DVD and enjoy movies now. WonderFox DVD Ripper pro helps you to copy DVD to videos and add subtitle to DVD movies so you can play DVD movies on Samsung TV as you wish. More than that, this smart software allows you to quick copy DVD with 1:1 flawless quality.

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