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How to Fix Samsung TV Subtitles Problems?

Author by Vita

Updated on Jan 8, 2024

Does your Samsung TV not display subtitles? Below are solutions you can try.

Tip. One quick method is to embed subtitles into the video and play it on your TV. All you need is this tool:

Samsung Smart View SubtitlesSamsung Smart view subtitles

Sometimes, we need subtitles when watching foreign-language movies and videos for better understanding. Yet, there may be problems when we play subtitles on Samsung TV. For example,

"I have a Samsung LED TV with multiple USB ports. When I play a movie (via the USB port) with an associated SRT subtitle file, subtitles don't work on my Samsung Smart TV. The TV successfully reads audio and video, but it won't show the subtitles. But if I play it on a PC with VLC, it shows the subtitles. How to put subtitles on Samsung TV right?"

If you have similar troubles, don't worry. Follow the instructions below to resolve it.

Part 1. How to Properly Play Movie on Samsung TV with Subtitles?

Put Two Files into One FolderTurn on subtitles on Samsung TV

Step 1: Find the subtitle file you need.

Step 2: Name the movie and subtitle file the same, except for the extension (depending on the file type).

E.g., if the video is named “001.avi”, the subtitle should be “”.

Step 3: Put the video and subtitle files into the same folder.

Step 4: Play the video with subtitles on Samsung TV via USB.

This is the most straightforward way to play a movie on Samsung TV with subtitles. However, things don't go as smoothly as expected sometimes. Many people have encountered issues playing subtitles on Samsung Smart TVs. So, the next part gives proven solutions. Read on.

Related Post: How to Put Subtitles on TV?

Part 2. 4 Common Solutions for Samsung TV Subtitles Problem

#Solution 1. Enable the subtitle function

How to turn on subtitles on Samsung TV: Go to “Tools” > “Setting” > “Subtitle Setting” and select “On” to enable the function.

Due to the default setting, you need to turn on the subtitle of each video. If the subtitle is still not displayed, move to the second solution.

The Compatible Subtitle FormatsSupported subtitle formats

#Solution 2. Make the subtitle format compatible

As the figure on the left shows, most Samsung TVs support external .ttxt, .smi, .srt, .sub, .ssa, and .ass formats. So before adding subtitles to the video and playing it on Samsung TV, you'd better check whether the subtitle format is compatible. Moreover, if the container of the internal subtitle is not a Samsung TV subtitles format, you need to convert it to the supported one.

Related tutorials: MKS to SRT | SUP to SRT | IDX to SRT

Download Firmware to fix Subtitles Samsung TV ErrorDownload Firmware to fix Subtitles Samsung TV error

#Solution 3. Update firmware to the latest version

The faulty old firmware also causes Samsung smart TV subtitles problem in some cases. To update the firmware of your TV, you can go to the official site:

Then it will instruct you to install the latest version step by step.

#Solution 4. Replace the USB device

Most of you like to play subtitles on Samsung TV via USB. However, the slow data transmission of USB may also lead to subtitles not displaying or video and subtitle not synchronizing. If you have tried all the methods above and still fail to figure out Samsung TV subtitle problem, you might consider replacing the USB devices in time.

Part 3. A Permanent Way to Solve Samsung TV Subtitles Not Working

Since the Samsung subtitles issue involves many aspects, you can hardly find the root cause unless you eliminate all the possible causes. To put things right once and for all, you can hardcode subtitles to make them an integral part of the video. All you need for that purpose is the powerful software for embedding subtitles in videos – WonderFox HD Video Converter Pro. Free download it and follow the simple guide below.

Free Download Free Download

(3 Steps) Solve Samsung Smart TV Subtitles Problems via Encoding

Add the videos

Before start, please free downloadfree download WonderFox HD Video Converter Factory Pro and install it on your PC.

Step 1. Add video files

Launch the software and select “Converter” on the main window. Then, click “Add Files” to import your video and movie files. Alternatively, drag and drop videos in batches to the program.

Choose the subtitle

Step 2: Hardcode subtitles into videos

If the video has original subtitles, click the "T" icon to select your desired subtitle tracks. Otherwise, press the "+" sign to add external subtitle files from your PC.
Next, hit the "H" button to change the subtitle type to hard-coded subtitles.

Warm tips: SRT is one of the most popular subtitle formats for Samsung TV. When you download and add subtitles, please pay attention to the format.

Choose output format

Recommended Step: Select a Samsung-supported format

You can convert videos to Samsung-supported formats to avoid most playback issues. Just go to the output format section and select your Samsung TV model (under the “Samsung” category) as the export profile.

Export file

Step 3: Add subtitle to Samsung TV

Click the blue "Run" button to start the conversion. Once the process is done, you can play the subtitles via USB on Samsung smoothly.

Now, free download WonderFox HD Video Converter Factory Pro and use it to play subtitles on Samsung TV smoothly.

Free Download Free Download
Convert Video to High QualityConvert video to high quality

Furthermore, if you are unsatisfied with the original video quality, you can improve it using WonderFox HD Video Converter Factory Pro. You can choose a 4K/HD video format or upscale the resolution from 480P or 720P to 1080P, 2K, and even 4K.

After learning the methods above, do you know how to play subtitles on Samsung TV now? If you need a quick solution, HD Video Converter Factory Pro is the exact one. It can also help you solve other Samsung TV problems, such as MKV not playing, MP4 playback errors, etc.

Play DVD Movies on Samsung TV with Desired Subtitles

Add Subtitle to DVD

WonderFox DVD Ripper Pro

Add subtitles to DVD and enjoy movies now. WonderFox DVD Ripper pro helps you copy DVD to videos and add subtitles to DVD movies so you can play DVD movies on Samsung TV as you wish. More than that, this smart software allows you to quick copy DVD with 1:1 flawless quality.

Free Download DVD Ripper Pro Free Download DVD Ripper Pro

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