Why Can’t I Save Videos on TikTok? | Try the Following Fixes!

TikTok is one of the most popular social media platforms among various people today. It shares many wonderful features and allows you to save videos even if you don’t own them. However, some users reported that they can’t save videos on TikTok. If you also encounter this problem and wonder “Why can’t I save videos on TikTok?”, just follow this post and you will find the possible reasons why you can’t download TikTok videos and the quick solutions for them!
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Carina Carina | Updated on Mar 29, 2024

Part 1. Why Won’t TikTok Let Me Save Videos?

Part 2. How to Download TikTok Videos Smoothly?

FAQs About TikTok Videos

Unlike other popular social media apps and websites, TikTok is more convenient and allows users to save videos they like even if they don’t own them. With the provided downloading feature, you can directly download videos to your local drive for offline watching, like tutorial videos, movie reviews, etc., in case you cannot find them or the owners delete them. Unfortunately, sometimes you are unable to download TikTok videos, and then the question “Why can’t I download TikToks?” occurs in your mind.

Nevertheless, you will get the general causes of the problem and corresponding troubleshoots in the following content. What’s more, this post also provides 2 free and efficient ways for you to save videos from TikTok without hassle.

Disclaimer: It is illegal to download copyrighted materials without the copyright holder’s permission. WonderFox does not approve of copyright infringement in any way. All information provided in this article is presented for general informational purposes and personal fair use only. Please check the copyright law in your country/region before downloading.

Part 1. Why Won’t TikTok Let Me Save Videos? [Fixes Provided]

TikTok provides the in-app save option for users to directly download a TikTok video to their phones and other devices once they are internet-connected. However, you may sometimes find the download option unavailable when you want to save a TikTok video. This is not the only situation where you can’t save a TikTok video. Slow network connections, server-related problems, improper device configurations, etc. can also hinder you from downloading desired videos. The following shows some most common reasons leading to the problem. Let’s jump in now!

Cause 1. Video Download Disabled by Owners

The most common reason for “can’t download a TikTok video” is that the users who posted the TikTok video don’t enable video downloading. TikTok grants its users the right to control whether people can save their videos. When the creators don’t allow video downloading, the “Save video” option will be greyed out, and then you cannot save the TikTok video.

Solution: You can use third-party TikTok video downloaders to download TikTok videos, which will be detailed in Part 2. Or you can contact the creator to get a copy of the video if you have a decent reason and won’t use the video improperly.

If the account is private, then you cannot download all videos under this account. And the only thing you can do is to contact the owners.

Cause 2. Internet Connection Errors

To successfully download or view videos smoothly, the important thing is to keep your network in good condition. If your network is down or really slow, then you cannot view the video smoothly, even when downloading TikTok videos. You can try to open a browser on your device to see if you can visit websites. If not, you should troubleshoot your network connection.

Solution: You can run a speed test to see how fast your internet is. (Fast.com is a good option.) If you’re on Wi-Fi with a weak network connection, try to use mobile data instead, or vice versa.

Cause 3. The TikTok Server Could Be Down

As stated earlier, TikTok may sometimes be offline. Since everything on TikTok is stored on the server, when the servers are down, you cannot download content from the platform.
This possibility is low and won’t last long even if it happens. So you can just wait for several minutes and try later.

Solution: To confirm if the TikTok servers are down, you can use third-party tools like Downdetector to view the current status of TikTok’s servers. If it is, just wait for a while until the servers are up since TikTok won’t leave its servers down for a long time.

More Solutions for Can't Save Videos on TikTok

1. Restart Your Device
A temporary bug or glitch may occur to your devices’ systems, which can cause problems when you try to save a TikTok video. So you can try to restart your mobile phone, tablet, or other devices to reload the resources and try to download videos again. This is a simple trick that often works when there is something wrong with your devices.

2. Keep TikTok Up in Date
Another thing you can do if you can’t save TikTok videos is to check for updates. The old version you are using may have an underlying issue related to downloads that need to be patched through updates.

3. Report the Problem to TikTok
If none of the solutions work for you, you may need to report the issue to TikTok’s support team.

Above are the possible reasons for you can’t download a TikTok video and the corresponding solutions for each one as well as the general common solutions.
If you wonder how to download TikTok videos that can’t be saved, you can continue reading the next part to learn two third-party video downloaders to save the needed videos.

Part 2. How to Download TikTok Videos Smoothly?

This part recommends two free programs, the desktop TikTok video downloader and an online TikTok saver for you to save TikTok videos that you can’t save from the app.

---1. WonderFox Free HD Video Converter Factory

---2. Online TikTok Downloader

1. WonderFox Free HD Video Converter Factory

WonderFox Free HD Video Converter Factory is a powerful video & audio processing tool that is built-in with an advanced video downloader for PC. It is capable of downloading any videos on TikTok no matter if the video download option is on or off. You can use it to download music videos, tutorial videos, etc. in various formats with original quality preserved. It also allows you to save music from various sites in MP3, AAC, and other formats.
Besides downloading video and music from TikTok, you can also use it to download YouTube videos and other video & music content from 500+ sites effortlessly with links.
It is 100% FREE, simple to use, no ads, and watermark-free! Just downloaddownload and install this software on your PC and start downloading now!

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Guide for TikTok Videos Downloading with Free HD

Step 1. Enter the Download Section

Launch the Free HD Video Converter Factory after you install it on your PC. Then choose the “Downloader” from its initial interface.

Launch Downloader

Step 2. Create a New Download Task

Press the “+ New Download” button on the left-corner of the new window and then a “New Download” window will appear.

Step 3. Copy the TikTok Video URL

Go to TikTok’s official website (https://www.tiktok.com/) and keep your TikTok account logged in. Find the video you want to download, then click the “Share” icon and select the “Copy link” option. Or sometimes you can directly see and copy the TikTok video address link.

Step 4. Paste and Analyze the URL

Now go back to the downloader, paste the copied link of the video into the blank “Paste URL” box, and click on the “Analyze” button. Or you can directly press the “Paste and Analyze” button.

Step 5. Select the Downloading Options

Soon some available video downloading options with different resolutions will be listed below. Choose any download option you like.

Step 6. Download the Video

Click on the “OK” button to create a download task. Then you can tap on the bottom inverted triangle button to specify a file destination or just leave it as default. Finally, press “Download All” to save the video from Instagram to your PC.

Download Video

Best Free Downloader for Windows

Download videos/music from TikTok & 500+ sites
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2. Online TikTok Downloader – SnapTik

Apart from using the desktop free video downloader to save videos from TikTok, you can also try the web-based tools to save videos without downloading any software. And SnapTik is one of the best free online TikTok video downloaders that can help you download a TikTok video with the link. The online TikTok downloader can help you remove the watermark when downloading a TikTok video. Since it is web-based, you can easily access it anytime and anywhere on your PC, phone, and other devices once you are on the internet. It is easy to use.

The only downside is that there are some ads on the interface that may cause some misleading clicks. And when you want to download HD video, you need to watch an ad video.

Simple guide for save TikTok videos with it:
Step 1. Open the browser on your device and visit this page: https://snaptik.app/.
Step 2. Copy the TikTok video link on your device.
Step 3. Click “Paste” to automatically paste the TikTok video link or you can manually paste the link in the blank box.
Step 4. Click the “Download” button and it will show some options. Just directly click “Download” again and it will download the video quickly. Or you can click “Download HD” to get better quality after watching an ad video.

Online TikTok Downloader

FAQs About TikTok Videos

1. How to save TikTok videos without a watermark?

If you use the “Save” option in TikTok, then the downloaded video will contain a watermark. So to avoid the watermark, you can use a professional video downloader like Free HD Video Converter Factory, the desktop video/music downloader. You just need to copy and paste the video link and then choose the download options to save the video without a watermark. Free HD Video Converter also offers you more functions than just downloading videos!

2. How to allow video downloading on TikTok after posting?

To turn your video downloads on or off, you need:
1. Open the TikTok app and select “Profile” at the bottom.
2. Tap “Menu” > “Privacy” > “Downloads
3. Turn the Video downloads setting on or off.

3. Can the video owners see who downloaded their videos?

The video owners are not notified when you download one of their videos. So you don’t need to worry about someone will get notified when you download their videos. The download option just counts as a share for the owner. However, please respect the author's copyright and do not use the downloaded files for any illegal purpose.


This post answers the question of “Why can’t I save a TikTok video” and provides the corresponding solutions. Meanwhile, two handy ways for directly downloading TikTok videos without a watermark are also offered in this post if the provided fixes don’t work for you.

That’s all. Thanks for reading! Have a nice day!

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