QuickTime Player Can’t Play MOV? 3 Ways to Fix it!

Author: Rocabella
Publish date
Dec 7th, 2023
Fix QuickTime Player Won’t Play MOV

File Not Compatible with QuickTime Player?

Use WonderFox HD Video Converter Factory Pro!

√ Convert any video to QuickTime Player,
√ Batch mode and hardware acceleration,
√ Trim/crop/rotate/watermark/add effect…
√ Adjust parameters incl. resolution, fps, bitrate…

Quick Navigation
Part 1. Why Can’t QuickTime Player Open MOV?
Part 2. Solutions to QuickTime Player Can’t Open .mov
Solution 1. Convert MOV to other supported formats
Solution 2. Update or reinstall QuickTime Player
Solution 3. Use a different player
In Conclusion
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Have you ever wanted to play a .mov video on QuickTime Player, only to be greeted with the frustrating error message “The file isn’t compatible with QuickTime Player.”? You’re not alone. Many users have encountered this QuickTime Player can’t open MOV problem.

But do not fret! In the article, we will dive into the possible causes behind this error and provide you with 3 effective fixes to resolve it. With our detailed instructions, you’ll be able to get rid of the error soon and enjoy your videos without hassle. Now, let’s get started!

Part 1. Causes to MOV File Not Playing in QuickTime Player

This QuickTime Player not open .mov error may happen when the required MOV decoders are absent. There could also be other causes, which we will discuss below:

▪ Corrupted MOV Video File: The QuickTime Player can’t play MOV issue arises when your file is damaged or corrupted.

▪ Incompatible codecMOV is a QuickTime Player native format, but if the .mov video file you’re trying to view contains an unsupported codec, the player cannot decode or handle the file properly, resulting in the playback error.

▪ Outdated QuickTime Player: An outdated QuickTime Player may lack support for the video format. As a result, your QuickTime player might fail to recognize the MOV correctly.

So, these are the common reasons behind the QuickTime Player can’t player MOV error. Now, let’s see how to get rid of the problem:

Part 2. Solutions to QuickTime Player Can’t Open .mov

You can quickly overcome this annoying playback error by trying out the three common solutions here:

Solution 1. Convert MOV to other supported formats/codecs

The format/codec incompatible issue can be easily fixed with a reliable video converter. Here we sincerely recommend WonderFox HD Video Converter Factory Pro, an all-in-one video format & codec converter. You can change the container format from MOV to MP4, AVI, M4V, etc., and vice versa. Also, it enables you to adjust the codecs only. More tools like editor, compressor, downloader, and recorder are included.

To use HD Video Converter Factory Pro to fix the playback issue caused by unsupported format/codec, download and install it first and then follow the steps:

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Step 1. Launch the software and click “Converter”. Next, click “Add Files” or the center “+” to import the source problematic MOV video files.

Step 2. Click the format icon on the right side of the program to open the output format page. Under the “Video” format tab, select a QuickTime Player format as the output format, e.g. MP4, AVI, M4V, 3GP.

Step 3. If you don’t want to change the wrapper, then set MOV as the export format and then enter “Parameter settings” to alter the video and audio encoders to the ones that QuickTime accepts like MPEG-4/H.264 for video and AAC for audio.

Step 4. Finally, set an output folder and press the “Run” button to start the conversion.

Convert MOV to QuickTime Player
Convert MOV to QuickTime Player
Fix QuickTime Player Can't Play MOV
Best Way to Solve Incompatibility Issue

Encounter an error like “unsupported video format”, “need a new codec”, “error code 0xc00d3e8c”, etc.? Then you should give WonderFox HD Video Converter Factory Pro a shot! It can change format and codecs, adjust parameter settings, edit video, alter compression ratio, and do more than you think!

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Solution 2. Update or reinstall QuickTime Player

As discussed above, an outdated player can lead to compatibility issues, triggering some errors and malfunctions. Luckily, this is easy to fix. All you need is to update your QuickTime Player.

In order to update QuickTime Player, take the following steps:

On Mac:
Open QuickTime Player. Then click on Help > Update Existing Software.

On Windows:
Open QuickTime and choose Edit > Preferences > QuickTime Preferences, and then choose Update Check.

Note that Apple has stopped providing security updates to QuickTime on the Windows platform. You can play a QuickTime video using the native players on Windows, such as Movies & TV (for Windows 8/8.1/10), Media Player (for Windows 10/11). Or, you can move on to the next solution to try some powerful 3rd-party players.

Solution 3. Use a different player

Another easy way to quickly resolve the “QuickTime playing can’t open MOV” issue is by using a player with rich codec support for decoding various MOV files. Here we selected 5 mighty MOV video players for your choice:

1. VLC Media Player
Official site: https://www.videolan.org/
2. 5KPlayer
Official site: https://www.5kplayer.com/
3. Vidmore Player
Official site: https://www.vidmore.com/vidmore-player/
4. PotPlayer
Official site: https://potplayer.daum.net/
5. GOM Player
Official site: https://www.gomlab.com/gomplayer-media-player/

In Conclusion

So, this is how you can fix this QuickTime Player can’t open MOV issue with the 3 methods outlined above. Among the 3 methods discussed, we highly recommend using WonderFox HD Video Converter Factory Pro as it provides an easy and fast way to fix all types of video and audio-related incompatible issues, ensuring smooth video playback on any viewing device. For solving errors caused by file corruption or DRM, it also comes with a powerful video downloader and recorder, enabling you to download or record the video without limitations (for personal use only). Now give the ultimate media converter a try and enjoy your videos without any interruptions or glitches!

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