iPhone Won't Play Videos?
6 Ways to Fix "Videos Wont Play on iPhone" Errors

You probably get irritated that iPhone won't play videos in any kind. Luckily, there are 6 ways available and effective for you to fix it yourself. Go ahead and dig out the answer now!
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Fix "iPhone Won't Play Videos" Errors

Suffering from iPhone not Playing Videos Issue?

Equipped with a large screen size and high resolution display, iPhone offers a much-anticipated improvement for better video/movie playback by starting from iPhone 6. Most people indulge in the visual enjoyment and convenience, but there is no luck for the others in iPhone won't play videos issue:

Q: My iPhone wont play videos at present. Everytime I've tried to play a video on my iPhone 6 Plus it just has the going round in circles icon and nothing plays - any fixes out there?

Q: My iPhone 6S running iOS 10 won't play videos (Game Trailers) on Steam. Just wondering if this is a settings issue, or if there's something I need to do. For YouTube app, video still doesn't work but showing a black screen. Never had issues before.

If you are unfortunate enough to be caught in a similar "videos wont play on iPhone" problem. The following solutions may be helpful to fix it.

The Most Common Cause of Videos Wont Play on iPhone

A common but frequently neglected reason for iPhone videos not playing is the video format incompatibility with iPhone. Don't take for granted all MP4 videos are playable on iPhone. MP4 is just a container format, whether your video will play normally or not, depends on if its codec and other parameters are supported by iPhone as follows:

- H.264 video up to 4K, 30 frames per second, High Profile level 4.2 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats

- MPEG-4 video up to 2.5 Mbps, 640x480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats

- Motion JPEG (M-JPEG) up to 35 Mbps, 1280x720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

Related Topic: Play MKV on Apple TV | Convert MKV to SamSung TV | Video Won't Play in PowerPoint

Best Solution to Fix iPhone Won't Play Videos

So if you run into videos not working on iPhone problem, just make a video transcoding to compatible with iPhone video specs. Free HD Video Converter Factory is a completely free and easy-to-use iPhone video converter which can help you fix iPhone video playback issues on all iPhone series, even on iPad, iPod or other iDevices. Download and install it, then let’s get started.

Free HD Video Converter Factory is the ultimate solution to fix all iPhone video playback errors for free. Download and convert your beloved videos to your iPhone in an instant with only a few clicks. Learn more >

  • Cnet Review: 4.5 star
  • SoftPedia Review: 5 star
  • MajorGeeks Review: 5 star
  • User Review: 4.5 star
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Step 1 - Import the Video Which is Not Playing on iPhone

Click "Add Files" or simply drag and drop to import your video into this free iPhone video converter.

Tips: You are able to download YouTube videos by clicking "Download Video" button.

Import Video & Download YouTube Video

Import Video & Download YouTube Video

Step 2 - Choose the Output iPhone Profile

Spread out the Output Format list on the right, select your desired profile under Apple Tab. They have been optimized to conform to Official specs. Just click on the profile without extra operation. Likewise, there are 300+ optimized presets listed for your different needs.

Choose Your iPhone Model

Choose Your iPhone Model

Step 3 - Start iPhone Video Conversion

Set your destination folder path, hit "Run" button to start fixing videos wont play on iPhone issue. After done within the shortest time, sync or transfer the video to your iPhone. Then you can enjoy it without sacrificing any quality.

Start iPhone Video Conversion

Start iPhone Video Conversion

Troublesoot iPhone Won't Play Videos Problems on Apps and Safari

1. Perform a Reboot
There are various indescribable problems that can be solved with a simple reboot. Press and hold the sleep/wake button and the Home button simultaneously. Drag the slider to turn your device completely off. Then hold the buttons until you see the Apple logo.

2. Repair Corrupted/Damaged Video
For some unknown reasons, your video may be corrupted or damaged. To get rid of the problem, you are able to fall back on some video repairing tools or video editors to repair or cut off the corrupted part of a video.

3. Free up iPhone Memory
Insufficient memory also results in iPhone won't play videos error. Just clear your unnecessary data or reduce video size to free up the memory.

4. Clear App Caches/Cookies/History/Data
App Caches/Cookies/History/Data are another representative cause for iPhone won't play videos online issue. Don't forget to periodically clear them to speed up your iPhone.

5. Update or Reinstall Apps
Sometimes, video playback issue is caused by outdated apps. It's likely to be resolved by updating or reinstalling apps.

6. Restore to Factory Settings
If the methods above are not workable, you have to restore your iPhone to factory settings. Before you start, be sure that you've backup your files.

Instead of complaining "why wont my videos play on my iphone?", why not fix this problem by yourself? Really hope this article is helpful to you, and free feel to reproduce and share with your friends if it works.

Still got question? Submit it to us and get answer within 24 hours.
free HD converter

Free HD Video Converter

Perfectly convert your standard resolution resources to higher definition levels and free download YouTube to your gadgets.

  • CNet
    This program was able to convert an hour-long video in few minutes and produced high-quality results.
    by Rick | CNet
  • SoftPedia
    It offers an acceptable selection of both file formats and device-optimization profile and produces very high quality results.
    by Boboc | SoftPedia
  • MajorGeeks Editor
    This freeware has incredibly fast conversion speed and makes frequent movie conversion much easier.
    by Aaron | MajorGeeks
  • User comment
    Really free and easy to use.Does so may formats forwards and backwards Includes HD as well as standard. No ads, no signup, no arrogant taking over your...
    by Brokenit
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iPhone Won't Play Videos? 6 Ways to Fix "Videos Wont Play on iPhone" Errors

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